Restaurant Operations Lead: Coach Teams & Guest Experience

KFC-Workington---Bassemer-Way; Workington; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC Workington is seeking an Assistant Restaurant General Manager to support the team, drive performance, and own day-to-day operations while delivering great guest experiences.

You will train and motivate the crew, manage rosters, stock, and compliance, and help hit KPIs so the restaurant consistently exceeds targets.

Join a brand with a long history and a welcoming culture that values authenticity and opportunity for growth.

Qualifications

• Experience leading a restaurant team and driving performance.
• Ability to train, coach and motivate staff to exceed standards.
• Strong focus on guest experience, operations, and compliance.

Responsibilities

• Support like a leader and own day-to-day restaurant operations.
• Train, coach and motivate crew to go beyond standards.
• Own KPIs, ensure shifts deliver expected results.
• Manage rosters, stock and back-office tasks to keep operations smooth.
• Create a welcoming guest experience that turns first-timers into regulars.

Skills

Leadership

Coaching

Training

KPIs

Guest experience

Operations

Job description

KFC Workington is seeking an Assistant Restaurant General Manager to support the team, drive performance, and own day-to-day operations while delivering great guest experiences.

You will train and motivate the crew, manage rosters, stock, and compliance, and help hit KPIs so the restaurant consistently exceeds targets.

Join a brand with a long history and a welcoming culture that values authenticity and opportunity for growth.