Assistant Manager — Lead Ops & Guest Experience + Perks

Splendid Hospitality; Thorpe Thewles; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC is hiring an Assistant Restaurant General Manager to lead daily operations, drive performance and deliver a first-class guest experience across our UK restaurants. You’ll train and coach the team, manage KPIs, inventories and shift planning, ensuring smooth service and a welcoming environment.

Join a brand with a rich history and a focus on teamwork, development and guest satisfaction. You’ll be supported by a strong franchise network and receive benefits including bonus, holiday, life

Qualifications

• Experience managing restaurant teams in a fast-paced environment.
• Proven ability to hit KPI targets and manage inventory.
• Strong communication and coaching skills.

Responsibilities

• Lead day-to-day restaurant operations and guest service.
• Coach and develop team to meet and exceed standards.
• Oversee stock, rosters and health and safety compliance.
• Drive performance to achieve business goals.

Skills

Leadership

Team Management

Guest Experience

KPIs & Performance

Operations & Stock Control

Job description

KFC is hiring an Assistant Restaurant General Manager to lead daily operations, drive performance and deliver a first-class guest experience across our UK restaurants. You’ll train and coach the team, manage KPIs, inventories and shift planning, ensuring smooth service and a welcoming environment.

Join a brand with a rich history and a focus on teamwork, development and guest satisfaction. You’ll be supported by a strong franchise network and receive benefits including bonus, holiday, life