Restaurant Ops Lead: Inspire Teams & Guest Experience

KFC – Mold 3053; Mold; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Life assurance

Free chicken & chips

Staff discount

Gym discount

Perks & cashback

Wellbeing support

Job summary

KFC is seeking an Assistant Restaurant General Manager to lead daily operations and guest experience in a fast-paced setting. You will drive performance, coach your team, and own KPIs while ensuring smooth, compliant operations and a welcoming atmosphere for guests and staff.

Join a brand known for its iconic chicken and culture of empowerment, with opportunities to grow within a supportive team and franchise network.

Qualifications

• Leadership experience guiding teams to meet and exceed standards.
• Strong people management and coaching abilities.
• Operational excellence and attention to detail in hospitality.
• Excellent communication with staff and guests.
• Ability to manage KPIs and drive performance.

Responsibilities

• Support like a leader, own the restaurant operations and guest experience.
• Train, coach and motivate the crew to exceed standards.
• Own KPIs, hit targets and ensure shifts meet expectations.
• Manage rosters, stock, and other admin to keep operations smooth.
• Create moments that turn first-time guests into regulars.

Skills

Leadership

People management

Operations management

Training & coaching

Communication

Job description

KFC is seeking an Assistant Restaurant General Manager to lead daily operations and guest experience in a fast-paced setting. You will drive performance, coach your team, and own KPIs while ensuring smooth, compliant operations and a welcoming atmosphere for guests and staff.

Join a brand known for its iconic chicken and culture of empowerment, with opportunities to grow within a supportive team and franchise network.