Restaurant Operations & Growth Manager

Baxterstorey Uk; England; Vor Ort; GBP 39.000 - 47.000; Vollzeit

Benefits dieser Stelle

28 Days holiday including bank holiday

Birthday off

Food allowance

Volunteering days

Maternity leave

Cycle to work

Pension and life insurance

Employee assistance programme

Discounts on HAPI app

Wellbeing hub

2–way communication meetings

Training and development opportunities

Zusammenfassung

Baxterstorey Uk is seeking an experienced Hospitality/Operations Manager to ensure smooth daily department operations, monitor KPIs, and drive service quality. You will lead and develop a large team, manage budgets, and coordinate marketing and menus to client specifications.

The role requires strong leadership, exceptional English, and a proactive, analytical mindset to deliver targets while maintaining compliance and high standards. A competitive salary up to £43,000 is offered.

Qualifikationen

• Experience leading a large team in fast-paced Food Service/Hospitality.
• Health & Safety L2/3 skills required.
• Excellent written and spoken English.
• Can-do attitude with proactive approach to work.
• Strong organisational and planning abilities.
• Proven leadership and communication skills.
• Exceptional customer service mindset.
• Proficiency with Microsoft Office applications including SharePoint and Outlook.
• Track record of achieving targets and results.
• Ability to work under pressure with changing priorities.
• Accountability for gross profit and financial management.
• Analytical problem-solving approach.

Aufgaben

• Oversee smooth day-to-day department operations to meet quality standards.
• Produce weekly, monthly and quarterly reports on service and marketing effectiveness.
• Manage marketing, signage, and weekly menu delivery within timelines.
• Drive achievement of gross profit and sales targets with corrective plans.
• Lead and train staff, conduct 1-1s and development plans.
• Ensure legal compliance and health & safety training across team.
• Support sustainability and ESG-related initiatives in operations.

Kenntnisse

Team leadership

English proficiency

Budget accountability

Financial management

Analytical skills

Customer service

Organisational skills

Problem solving

Can-do attitude

Pressure handling

Tools

MS Office Suite

SharePoint

Forms

OneDrive

Outlook

Jobbeschreibung

Baxterstorey Uk is seeking an experienced Hospitality/Operations Manager to ensure smooth daily department operations, monitor KPIs, and drive service quality. You will lead and develop a large team, manage budgets, and coordinate marketing and menus to client specifications.

The role requires strong leadership, exceptional English, and a proactive, analytical mindset to deliver targets while maintaining compliance and high standards. A competitive salary up to £43,000 is offered.