Catering & Hospitality Operations Leader | People & Growth

WSH Group; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

33 Days holiday inclusive of bank holi

Birthday additional holiday

3 days volunteering days

3 days grandparent leave

24 weeks of enhanced maternity leave

Secondary career leave

Wedding/commitment day leave

Free meals on shift

Bespoke development training

Pension and life insurance

Perkbox discounts

Wellbeing hub

Employee assistance programme

Cycle to work scheme

Job summary

BaxterStorey in London is seeking a Junior Operations Manager - Catering & Hospitality to lead a portfolio of high-profile clients and inspire Account and General Managers to deliver outstanding food, service, and guest experiences every day.

The role emphasizes partnership with clients, coaching teams, and driving commercial growth, balancing creativity with profitability while championing safe, inclusive hospitality.

Qualifications

• Experience managing large-scale, multi-site catering/hospitality operations.
• Ability to analyse financial data and customer insights.
• Track record of driving innovation in food services and trends.

Responsibilities

• Maximise team performance through leadership, coaching and mentoring.
• Foster a culture of development, review service standards, and drive improvements.
• Ensure Health & Safety compliance and legal requirements.
• Identify opportunities and develop strategies to maximise them.
• Stay updated on market trends and expand to new locations.

Skills

Large-scale ops management

Multi-site operations

Data interpretation

Market/trend awareness

Presentation skills

Health & safety leadership

People development

Passion for food

Job description

BaxterStorey in London is seeking a Junior Operations Manager - Catering & Hospitality to lead a portfolio of high-profile clients and inspire Account and General Managers to deliver outstanding food, service, and guest experiences every day.

The role emphasizes partnership with clients, coaching teams, and driving commercial growth, balancing creativity with profitability while championing safe, inclusive hospitality.