Restaurant Operations Director (Hiring Immediately)

JR United Kingdom; Coventry; On-site; GBP 30,000 - 50,000; Full time

Job summary

An exciting opportunity awaits at a renowned restaurant chain as a General Manager. This role involves inspiring and leading a diverse team to deliver exceptional guest experiences while focusing on financial performance and team development. You will cultivate a positive work culture, ensuring every interaction reflects excellence in service. Join a forward-thinking company that values individuality and offers a range of perks, including a bonus scheme, free meals, and a family-friendly policy. If you are passionate about fostering growth and creating an inclusive environment, this is the perfect role for you.

Benefits

Bonus scheme

Free food on shift

50% off meals outside work

26 weeks full pay for parents

Discounted gym memberships

Pension schemes

Cycle-to-work scheme

Long service awards

Access to earnings before payday

Wagamama parties with VIP guests

Qualifications

• Strong financial skills including budgeting and inventory management.
• Ability to create a positive, inclusive work culture.

Responsibilities

• Inspire the team to deliver high standards and exceptional guest experiences.
• Drive restaurant performance and achieve excellent results.

Skills

Emotional Intelligence

Financial Skills

Team Development

Problem Solving

Guest Service Excellence

Job description

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Client:

wagamama

Location:

coventry, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

general manager | full time exciting new opening in June

At Wagamama, we celebrate individuality and diversity. With over 165 restaurants, we are looking for a general manager to join us on our journey to nourish from bowl to soul.

The role |

As a general manager, you'll inspire your team to deliver high standards and exceptional guest experiences. You'll coach and develop your team, drive restaurant performance, and achieve excellent results.

If you |

• Prioritize creating a positive, inclusive work culture through emotional intelligence, inspiration, and effective delegation. Provide training, coaching, and mentorship to develop emerging leaders.
• Are committed to excellence in guest service, ensuring every interaction reflects exceptional service by yourself and your team.
• Possess strong financial skills, including budgeting, inventory, labor management, and strategic marketing. Use data to inform decisions and foster continuous improvement.
• Focus on building and nurturing your team through recruitment and ongoing development, supporting their personal and professional growth.
• Care about creating an inclusive environment where your team feels respected and valued, enabling them to thrive.
• Are a forward-thinking problem solver, capable of quick decision-making.

We’d love to hear from you if you meet these criteria.

What’s in it for you |

• Bonus scheme and additional earning opportunities.
• Free food on shift from our menu, plus 50% off outside work to share with friends and family.
• Industry-leading family-friendly policy: 26 weeks full pay and 13 weeks half pay for expectant or adopting parents.
• Early access to our new menus.
• Wagamama parties with VIP guests throughout the year.
• Access up to 30% of your earnings before payday with Wagestream.

Additionally, we offer pension schemes, training, cycle-to-work scheme, discounted gym memberships, and long service awards.

Be you, be Wagamama

*If successful, you may need to undergo 4 weeks of training in the UK.