Restaurant Operations Director (Hiring Immediately)

JR United Kingdom; Basingstoke; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a passionate General Manager to lead a vibrant team in a new restaurant opening. This role involves inspiring staff, delivering exceptional guest experiences, and maintaining high operational standards. With a focus on financial management and team development, you'll play a key role in shaping a positive work culture. Enjoy exciting perks like free meals, a bonus scheme, and a family-friendly policy. If you're a forward-thinking leader ready to make an impact, this opportunity is perfect for you.

Benefits

Free food on shift

50% off meals outside of work

Bonus scheme

Family-friendly policy

Access to earnings before payday

Discounted gym memberships

Cycle-to-work scheme

Long service awards

Qualifications

• Strong financial acumen including budgeting and inventory management.
• Ability to cultivate a positive and inclusive work culture.

Responsibilities

• Inspire team to exceed guest expectations and maintain high standards.
• Coach and develop team to achieve their best while driving performance.

Skills

Team Leadership

Financial Acumen

Coaching and Mentorship

Problem Solving

Guest Service Excellence

Job description

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Restaurant Operations Director (Hiring Immediately), Basingstoke

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Client:

Wagamama

Location:

Basingstoke

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

General Manager | Full time Exciting new opening in June

At Wagamama, with over three decades of celebrating individuality and over 165 restaurants, we are looking for a General Manager to join us on our journey to nourish from bowl, to soul.

The role |

As a General Manager, you will inspire your team to exceed guest expectations, maintaining high standards. You will coach and develop your team to achieve their best while driving restaurant performance and delivering outstanding results.

If you |

• Prioritize cultivating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. Your ability to influence and empower emerging leaders will be evident as you provide excellent training, coaching, and mentorship.
• Are dedicated to delivering exceptional guest experiences, ensuring every interaction reflects superior service, through your efforts or by equipping your team with the necessary skills and mindset.
• Possess strong financial acumen, including budgeting, inventory management, labor management, and strategic marketing. You analyze data meticulously to inform business decisions and foster continuous improvement.
• Focus on building and nurturing your team, from recruitment to ongoing development, committed to fostering personal and professional growth.
• Care about creating an inclusive environment where your team feels respected and that they belong, allowing them to thrive in their roles and careers.
• Are a forward-thinking problem solver, capable of quick decision-making and thinking on your feet.

We’d love to hear from you if you fit this profile.

What’s in it for you |

• Bonus scheme and additional earning opportunities
• Free food on shift — anything from our menu! Plus 50% off outside of work to treat friends and family
• An industry-leading family-friendly policy (expectant or adopting parents receive 26 weeks full pay + 13 weeks half pay)
• Be the first to experience our new menus
• Wagamama parties throughout the year with VIP guests
• Access up to 30% of your earnings before payday with Wagestream

Additionally, we offer pension schemes, training, cycle-to-work schemes, discounted gym memberships, and long service awards.

Be you, be Wagamama

*If successful, you may be required to undergo 4 weeks of training in the UK.