Restaurant Operations Director (Hiring Immediately)

JR United Kingdom; Crawley; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a passionate General Manager to lead a new restaurant opening. This dynamic role involves inspiring a team to deliver outstanding guest experiences while fostering a positive work culture. With a focus on financial acumen and strategic marketing, you will drive performance and support team development. Enjoy a range of perks including free meals, a bonus scheme, and a family-friendly policy. If you are a forward-thinking leader ready to make a difference, this opportunity is perfect for you.

Benefits

Bonus scheme and additional earning opportunities

Free food on shift

50% off outside of work

Family-friendly policy

Access to new menus

Wagamama parties

Access to earnings before payday

Pension schemes

Cycle-to-work schemes

Discounted gym memberships

Qualifications

• Experience in managing a restaurant or similar environment.
• Strong leadership skills to inspire and develop a team.

Responsibilities

• Deliver exceptional guest experiences and maintain high standards.
• Coach and develop team members to achieve their potential.

Skills

Emotional Intelligence

Coaching and Mentorship

Financial Acumen

Problem Solving

Job description

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Restaurant Operations Director (Hiring Immediately), Crawley, West Sussex

Client: Wagamama

Location: Crawley, West Sussex, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

General Manager | Full Time | Exciting New Opening in June

At Wagamama, with over three decades of celebrating individuality and diversity, we appreciate personality over perfection – we call it be you, be Wagamama. With over 165 restaurants, we are looking for a General Manager to join us on our journey to nourish from bowl to soul.

The Role |

As a General Manager, you will inspire your team to deliver exceptional guest experiences, maintaining high standards and expectations. You will coach and develop your team to reach their potential while driving restaurant performance and achieving excellent results.

About You |

• Prioritize creating a positive, inclusive work culture through emotional intelligence, inspiration, and effective delegation. You excel at influencing and empowering emerging leaders through training, coaching, and mentorship.
• Dedicated to delivering outstanding guest experiences, ensuring every interaction reflects exceptional service, either through your own efforts or by empowering your team.
• Possess strong financial acumen, including budgeting, inventory management, labor management, and strategic marketing. You analyze data to inform business decisions and foster continuous improvement.
• Committed to building and nurturing your team, from recruitment to ongoing development, supporting personal and professional growth.
• Care about creating an inclusive environment where your team feels respected and valued, enabling them to thrive in their roles and careers.
• A forward-thinking problem solver who can think on their feet and make quick, effective decisions.

If this sounds like you, we’d love to hear from you.

What’s in it for you |

• Bonus scheme and additional earning opportunities
• Free food on shift – anything from our menu! Plus 50% off outside of work to treat friends and family
• An industry-leading family-friendly policy (expectant or adopting parents receive 26 weeks full pay + 13 weeks half pay)
• Be the first to experience our new menus
• Wagamama parties throughout the year with VIP guests
• Access up to 30% of your earnings before payday with Wagestream

Additionally, we offer pension schemes, training, cycle-to-work schemes, discounted gym memberships, and long service awards.

Be you, be Wagamama

*If successful, you may be required to undergo 4 weeks of training in the UK.