Restaurant Manager: Lead Guest Experience & Growth

GAUCHO; Liverpool; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Food discount

Referral bonuses

Incentives

Cycle to work

Career development

Gaucho Academy training

Paid holidays

Job summary

GAUCHO Liverpool is seeking an experienced Restaurant Manager to be fully accountable for guest experience, financials and team development. You will work with senior managers to run a smooth operation, owning P&L controllables and delivering the budget.

You will lead a high-performing team, ensure compliance, and drive local marketing initiatives while maintaining Gaucho brand standards and delivering outstanding guest feedback.

Qualifications

• Excellent communicator and inspirational leader.
• Evidence of managing a team of people.
• In-depth knowledge of the hospitality industry.
• WSET Level 2 desirable.

Responsibilities

• Work with the General Manager to execute the plan to beat the budget, driving top line sales.
• Oversee team objectives and development plans, and executing the succession plan.
• Drives the Gaucho culture, inspires and educates hourly team members.
• Ensures a fully trained team regarding compliance and audits.
• Supporting the General Manager with local initiatives and advertising.
• Enforcing brand standards for guest feedback and mystery diner results.

Skills

Excellent communicator

Team leadership

Hospitality knowledge

WSET Level 2

Education

WSET Level 2

Job description

GAUCHO Liverpool is seeking an experienced Restaurant Manager to be fully accountable for guest experience, financials and team development. You will work with senior managers to run a smooth operation, owning P&L controllables and delivering the budget.

You will lead a high-performing team, ensure compliance, and drive local marketing initiatives while maintaining Gaucho brand standards and delivering outstanding guest feedback.