Restaurant Manager

Marzano Italian Grill; York and North Yorkshire; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Growth opportunities

Hands-on leadership

Independent restaurant

Job summary

Marzano Italian Grill is seeking an experienced, hands-on Restaurant Manager to lead our front-of-house team and deliver the outstanding hospitality we’re known for. This floor-based role focuses on strong service standards in a fast-paced restaurant environment.

You’ll motivate an established team, uphold high standards of service and presentation, and collaborate with kitchen and management to ensure smooth daily operations.

Qualifications

• 2–3 years in a restaurant management or supervisory role.
• Natural leader with a strong work ethic and team-building skills.
• Remains calm, organised, and decisive in a busy service environment.
• Excellent communication and organisational skills.

Responsibilities

• Lead day-to-day operation of the restaurant and inspire the front-of-house team.
• Maintain exceptional customer service, cleanliness, and presentation.
• Manage rotas, stock control, and reporting.
• Work with kitchen and management to ensure smooth daily operations.
• Provide staff training, coaching, and performance management.

Skills

Leadership

Team building

Communication

Organisational skills

Customer service

Job description

Marzano Italian is looking for an experienced, passionate, and hands‑on Restaurant Manager to lead our front-of‑house team and help deliver the outstanding hospitality we're known for.

This is a practical, floor‑based management role suited to someone who thrives in a fast‑paced restaurant environment. You'll be responsible for leading by example, maintaining exceptional service standards, motivating a well‑established team, and ensuring every guest enjoys a memorable experience. Administrative duties form part of the role but are kept to a minimum, allowing you to focus on where you make the biggest impact—on the restaurant floor.

Key Responsibilities

• Lead and support the day‑to‑day operation of the restaurant. Inspire, motivate, and develop a well‑established front‑of‑house team. Maintain exceptional standards of customer service, cleanliness, and presentation. Manage multiple priorities effectively during busy service periods. Lead by example with a positive, energetic, and professional attitude. Build and maintain strong relationships with our regular guests while ensuring every customer receives a warm welcome. Monitor service standards and drive continuous improvement across the restaurant. Support staff training, coaching, and performance management. Work closely with the kitchen and wider management team to ensure smooth daily operations. Complete essential administrative tasks, including rotas, stock control, and reporting, as required.

About You

We're looking for someone who:

• Has 2–3 years' experience in a restaurant management or supervisory role. Is a natural leader with a strong work ethic and excellent team‑building skills. Has an energetic, positive personality and enjoys leading from the front. Remains calm, organised, and decisive in a busy service environment. Is passionate about delivering exceptional customer service. Can motivate others while maintaining high standards across all areas of the restaurant. Builds genuine relationships with both guests and colleagues. Has excellent communication and organisational skills. Is flexible to work evenings, weekends, and holidays as required.

What We Offer

• Full‑time position (40–45 hours per week). A hands‑on leadership role within a busy, established independent restaurant. The opportunity to lead a talented and experienced team. A supportive working environment with opportunities to develop and grow. Competitive salary, based on experience.

If you're an enthusiastic leader who enjoys being at the heart of a busy restaurant and takes pride in creating exceptional guest experiences, we'd love to hear from you