Restaurant Manager

The Bulls Head; United Kingdom; À distance; GBP 32 000 - 42 000; Plein temps

Résumé du poste

The Bulls Head is seeking a Restaurant Manager to lead and develop the front-of-house team, working closely with the General Manager, Head Chef and Bar Manager to deliver high-quality food, drink and service in a warm, welcoming environment.

You will drive learning and development, conduct monthly meetings and reviews, and monitor guest experience, addressing complaints and providing guidance to the team to uphold demanding standards.

Qualifications

• Experience leading front-of-house teams.
• Strong leadership and communication skills.
• Ability to maintain high guest service standards.

Responsabilités

• Grow a highly skilled and motivated front-of-house team.
• Collaborate with the General Manager, Head Chef and Bar Manager to ensure excellent food and drink and service standards.
• Create a warm and welcoming guest experience.
• Drive a culture of learning and development across the FOH team.
• Hold monthly team meetings, 121s and personal development reviews.
• Monitor ticket times and overall guest experience; resolve complaints and support the team.

Connaissances

Restaurant management

Team leadership

Guest service

Description du poste

We're looking for the right leader who wants to grow their career with us as a RestaurantManager.

Warm – You make people feel welcome. You’re present, respectful, and consistent.

Hungry – You always want things better than yesterday. Higher standards, stronger teams, better guest experiences.

People Smart – You understand people. You handle challenge well, don’t avoid tough conversations, and bring out the best in others.

As a Restaurant Manager, you'll grow ahighly skilled & motivated team,work closely with the General Manager, Head Chef and Bar Manager to ensure that all of our guests receive excellent food & drink, quality & efficient service standards and in a warm & friendly environment.Drive a culture of learning & development across your front of house team to better enhance the guest experience and our team’s job satisfaction scores. Conducting monthly team meetings, 121s and personal development reviews, focussing on our team is a priority to ensure they are well supported and motivated in their roles, keepa close eye on ticket times, food and drink quality and overall guest experience, resolving any complaints, and offering support and guidance to the team when required!