Restaurant Manager

The Swan at Walton; England; Remote; GBP 32,000 - 52,000; Full time

Job summary

The Swan at Walton in United Kingdom is seeking a Restaurant Manager to lead a front-of-house team and partner with the General Manager, Head Chef and Bar Manager to deliver warm, consistent service.

You will drive development, monitor guest experience and staff performance, hold regular meetings and 1:1s, and nurture a culture where hospitality and high standards are everyday expectations.

Qualifications

• Experience leading front-of-house teams in a hospitality setting.
• Strong people skills with a focus on guest experience.
• Ability to develop and coach staff to high standards.

Responsibilities

• Grow a highly skilled and motivated front-of-house team.
• Collaborate with the General Manager, Head Chef and Bar Manager to ensure excellent service.
• Drive a culture of learning and development across the team.
• Monitor guest experience, ticket times, food and drink quality, and resolve complaints.

Skills

Leadership

Guest service

People management

Team development

Communication

Job description

Salary negotiable dependant on experience

We're looking for the right leader who wants to grow their career with us as a RestaurantManager.

Warm – You make people feel welcome. You’re present, respectful, and consistent.

Hungry – You always want things better than yesterday. Higher standards, stronger teams, better guest experiences.

People Smart – You understand people. You handle challenge well, don’t avoid tough conversations, and bring out the best in others.

As a Restaurant Manager, you'll grow ahighly skilled & motivated team,work closely with the General Manager, Head Chef and Bar Manager to ensure that all of our guests receive excellent food & drink, quality & efficient service standards and in a warm & friendly environment.Drive a culture of learning & development across your front of house team to better enhance the guest experience and our team’s job satisfaction scores. Conducting monthly team meetings, 121s and personal development reviews, focussing on our team is a priority to ensure they are well supported and motivated in their roles, keepa close eye on ticket times, food and drink quality and overall guest experience, resolving any complaints, and offering support and guidance to the team when required!