Restaurant Manager

Gaucho Restaurants Ltd.; St Athan; On-site; GBP 35,000 - 42,000; Full time

Job summary

GAUCHO Cardiff is seeking an experienced Restaurant Manager to oversee the full operation, guest experience, and financial performance of the unit. You will work with the General Manager and senior managers to drive top-line growth, control costs, and develop the front-of-house team to deliver consistent hospitality excellence.

You will lead by example, ensure brand standards, manage training and succession planning, and drive local initiatives to enhance guest satisfaction, staff engagement,

Qualifications

• Excellent communicator with strong leadership presence.
• Proven ability to manage and develop a team in a hospitality setting.
• In-depth knowledge of the hospitality industry and brand standards.

Responsibilities

• Oversee team objectives and development plans.
• Drive Gaucho culture and ensure staff engagement.
• Ensure compliance and high standards on audits and guest feedback.
• Support General Manager with local initiatives and advertising.
• Enforce brand standards to deliver consistent guest experiences.

Skills

Excellent communicator

Inspirational leader

Team management

Hospitality knowledge

Education

WSET Level 2 desirable

Job description

GAUCHO are looking for an experienced and passionate Restaurant Manager to join our GAUCHO Cardiff team! The successful candidate will be fully accountable for the restaurant in terms of guest experience, finance, sales growth, legal compliance and team development FOH. The Restaurant Managers work closely with the senior managers to run a smooth and successful operation in terms of finance, product and people. The Restaurant Managers take charge of the controllable lines of the P&L as delegated and delivers the budget (bar stock etc)., Work with the General Manager to execute the plan in place to beat the budget, driving top line sales

Responsibilities

• Oversee team objectives and engaging development plans, and executing the succession plan in place
• Drives the Gaucho culture, inspires, guides and educates hourly team members
• Ensures a fully trained team regarding compliance and is personally fully trained, achieving above 95% on shield and food audits
• Supporting the General Manager with bespoke local initiatives and local advertising
• Enforcing brand standards in regard to consistent strong guest feedback and mystery diner results

Attributes and Qualifications

• Excellent communicator and inspirational leader
• Evidence of managing a team of people
• An in-depth knowledge of the hospitality industry
• WSET Level 2 desirable
• Genuine passion for heightened hospitality