Restaurant Manager

TN United Kingdom; North East; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Restaurant Manager, where you will lead a vibrant team in a dynamic environment. This role offers the chance to oversee operations, drive performance, and create memorable guest experiences. With a focus on continuous improvement, you'll inspire your team to excel while enjoying benefits like discounts and professional development opportunities. Embrace a culture that values openness and supports your growth, all while working in a beautiful seaside location. If you're ready to take the next step in your career, this is the perfect opportunity for you.

Benefits

Free use of leisure facilities

Up to 50% discount on food

20% discount for family and friends

Corporate Box at the O2 Arena

Training and development opportunities

Health, Mind & Money Support Programme

Enhanced family-friendly policies

Qualifications

• Proven experience leading large teams in a Food & Beverage environment.
• Experience in managing operations, performance, and cost control.

Responsibilities

• Oversee daily operations of the main Restaurant, ensuring safety and compliance.
• Drive continuous improvement and set goals for team growth.

Skills

Team Leadership

Cost Control

Guest Relations

Communication Skills

Organizational Skills

Decision-Making

Education

Experience in Food & Beverage Management

Management Experience

Job description

Join Our Team as a Restaurant Manager at Haven

Come and join our One Great Team here at Haven as a Restaurant Manager!

Role Overview:

As part of our full-time, permanent Food & Beverage Leadership Team, you will:

1. Oversee the day-to-day front of house operations of the Park's main Restaurant, following standard operating procedures to ensure a safe and secure environment for all.
2. Deliver our performance targets against budget, manage stock, margin, and cost control.
3. Complete relevant administrative tasks including team rotas, safety, and legislative compliance checks.
4. Drive continuous improvement, provide solutions to issues, and set goals for growth.
5. Lead and coach the team to work productively and develop professionally.
6. Engage and inspire the team to always be guest-obsessed.
7. Effectively recruit and train new team members.

What’s In It For You?

• Free use of our leisure facilities, including swimming pool.
• Up to 50% discount on food in the park and 20% in our shops.
• Opportunity to use our Corporate Box at the O2 Arena.
• Discounts with many national brands and retailers.
• 20% discount for you, your family, and friends across Haven & Warner Leisure Hotels.
• Reward & recognition schemes.
• Training and development opportunities, including fully funded qualifications.
• Health, Mind & Money Support Programme.
• Enhanced family-friendly policies and pay (eligibility criteria apply).

Salary: Competitive plus benefits, with the opportunity to earn up to a 10% annual bonus.

Experience and Qualifications:

You may already be a Restaurant Manager, General Manager, or Duty Manager, which is great. Or perhaps you're an experienced Assistant Manager or Deputy Manager seeking the next step! We are looking for:

• Proven experience leading large teams in a Food & Beverage or similar environment.
• Experience in managing operations, performance, resources, and cost control.
• Ability to confidently deal with guest concerns and resolve problems.
• Excellent communication, organizational, and leadership skills.
• Strong decision-making abilities.
• Understanding of both ‘Back of House’ and ‘Front of House’ restaurant operations.

Who Are We?

We’re part of the award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 team members across 39 seaside locations, with our HQ based in Hemel Hempstead.

What’s It Like to Work With Us?

Our work culture is defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which values and supports every team member. We prioritize openness and transparency, allowing our team members to be their authentic selves.

We offer flexibility where possible. Our Team Managers typically work around 45 hours per week over 5 days, including evenings and weekends.

We Would Love to Hear From You