Restaurant Manager

Accor Hotels; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Un hôtel dynamique à Londres recherche un Assistant Restaurant Manager pour assurer un service exceptionnel et former le personnel. Faire partie d'une équipe qui valorise la communication et le travail d'équipe est essentiel. Des avantages compétitifs et un environnement accueillant vous attendent.

Benefits

28 jours de congé plus jours fériés

Plan santé avec remboursement

Nuit gratuite à Mama London après période d'essai

Jusqu'à 50% de réduction sur les chambres

Application et programme de formation réguliers

Événements d'équipe et parties saisonnières

Remises disponibles sur diverses marques

Qualifications

• Expérience en service alimentaire et gestion d'équipe.
• Capacité à former les nouveaux membres.
• Compétences en communication pour interagir avec les équipes.

Responsibilities

• Assister le responsable du restaurant dans les opérations quotidiennes.
• Former le personnel sur les normes F&B et assurer la communication fluide entre les équipes.
• Participer aux réunions de gestion F&B.

Skills

Communication

Travail d'équipe

Leadership

Job description

Company Description

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director! These are atypical places, where everyone feels at home, born from a blend of influences, freedoms, sensations, and emotions. Each Mama tells the story of its city, blending all influences. We offer our guests a joyful atmosphere and exceptional service at an affordable price.

More than just rooms and restaurants, Mama Shelter is a vibe: authentic urban refuges that are aesthetically pleasing, modern, welcoming, and sexy. Regardless of your role, we're all here to make the customer experience unforgettable. Our mission: to bring little moments of happiness to people.

Our growth has enabled us to offer great career paths through internal development and international mobility, regardless of diplomas or years of experience. Mama Shelter is part of Ennismore, a creative hotel group rooted in diverse cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

Our commitment to diversity and inclusion: Mama is an inclusive company, and we aim to recruit and promote diverse talent. Our advertisements are gender-neutral; masculine language is used here to simplify the text.

Job Description

• Assist Restaurant Manager duties
• Check floor setup prior to service start time
• Ensure smooth service to all guests in restaurants, karaoke, and ateliers
• Align rotas with wage budgets and staff fairness
• Maintain uniform standards
• Conduct F&B training (allergens, food bible, etc.)
• Communicate and store training materials using provided platforms
• Maintain communication between restaurant, bar, and kitchen teams
• Create and maintain a safe environment for team members
• Ensure all new members receive proper induction
• Keep POS systems up to date and managed properly
• Ensure Res Diary is functional
• Conduct duty manager shifts
• Participate in weekly F&B management meetings

Additional Information

What’s in it for you…

• A competitive salary and benefits package
• 28 days holiday (including bank holidays) + pension scheme
• Health Cash Back Plan for medical, dental, optical support
• Free night at Mama London and a meal for two after probation
• Free shift meals
• Up to 50% off rooms worldwide at Mama, Ennismore, and Accor hotels
• 30% discount on food and drinks at Ennismore locations
• Additional holiday days after two years of service (up to 33 days)
• Training programs for career development
• Team events and parties
• Discounts on clothing brands and travel through Perk at Work and Wagestream
• A friendly, family-like work environment

Important to know…

Only candidates eligible to work in the UK or with valid UK work permits/visas will be considered. Documentation of eligibility will be required during recruitment.