Restaurant Manager

KSB Recruitment; Husborne Crawley; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Workplace pension

Emergency accommodation

Job summary

KSB Recruitment seeks an experienced Restaurant Manager to lead front-of-house for a new destination venue in Bedfordshire following refurbishment. You will own restaurant operations, build a strong team and uphold service standards.

Work closely with owner and Executive Chef to deliver an outstanding customer experience, manage bookings and reservations, and ensure efficient, commercial restaurant operations. Bar operates separately under its own Bar Manager.

Qualifications

• Previous experience as a Restaurant Manager or experienced Assistant Restaurant Manager.
• Experience managing a busy, high-volume restaurant.
• Background within established restaurant groups or high-street brands would be advantageous.
• Strong leadership and team management skills.
• Excellent customer service and complaint-handling abilities.
• Experience managing rotas, bookings and restaurant administration.
• Computer literate and confident using booking and management systems.
• Good commercial awareness and organisational skills.
• Confident communicator, able to work effectively with kitchen and bar teams.
• Calm, professional and approachable under pressure.
• Flexible to work evenings and weekends when required.

Responsibilities

• Oversee the day-to-day operation of the restaurant and front-of-house team.
• Lead, manage and motivate a team of approximately 5–6 floor staff.
• Manage restaurant bookings, online reservations and customer deposits.
• Maintain excellent customer service and resolve complaints professionally.
• Organise staff rotas, shift patterns and staffing levels.
• Ensure high standards of restaurant presentation, cleanliness and service.
• Work closely with the Executive Chef and Bar Manager to ensure smooth operations.
• Manage basic administration, invoices and operational records.
• Support wedding, private-event and seasonal garden operations.
• Monitor staffing efficiency and contribute to controlling operational costs.
• Help establish the restaurant's service standards and culture ahead of opening.

Skills

Leadership

Customer service

Team management

Communication

Operational oversight

Tools

Booking systems

Point of Sale

Job description

Restaurant Manager

Location: Bedfordshire
Salary: £30,000 + tronc/service charge (estimated total earnings £37,500–£40,000)
Contract: Permanent, Full-Time (40 hours per week, 2 days off)

Role

We are recruiting an experienced Restaurant Manager to lead the front-of-house operation of an exciting new destination venue following a major refurbishment.

The establishment will combine a boutique hotel, high-end Italian Mediterranean restaurant, large garden and wedding/event facilities.

This is an opportunity to join a new hospitality business at an early stage, taking ownership of the restaurant operation, building a strong team and establishing excellent service standards.

You'll work closely with the owner and Executive Chef to deliver an outstanding customer experience, oversee bookings and reservations, and ensure the restaurant operates efficiently and commercially. The bar will operate as a separate department under its own Bar Manager.

Responsibilities

• Oversee the day-to-day operation of the restaurant and front-of-house team.

• Lead, manage and motivate a team of approximately 5–6 floor staff.

• Manage restaurant bookings, online reservations and customer deposits.

• Maintain excellent customer service and resolve complaints professionally.

• Organise staff rotas, shift patterns and staffing levels.

• Ensure high standards of restaurant presentation, cleanliness and service.

• Work closely with the Executive Chef and Bar Manager to ensure smooth operations.

• Manage basic administration, invoices and operational records.

• Support wedding, private-event and seasonal garden operations.

• Monitor staffing efficiency and contribute to controlling operational costs.

• Help establish the restaurant's service standards and culture ahead of opening.

Requirements

• Previous experience as a Restaurant Manager or experienced Assistant Restaurant Manager.

• Experience managing a busy, high-volume restaurant.

• Background within established restaurant groups or high-street brands would be advantageous.

• Strong leadership and team management skills.

• Excellent customer service and complaint-handling abilities.

• Experience managing rotas, bookings and restaurant administration.

• Computer literate and confident using booking and management systems.

• Good commercial awareness and organisational skills.

• Confident communicator, able to work effectively with kitchen and bar teams.

• Calm, professional and approachable under pressure.

• Flexible to work evenings and weekends when required.

Rewards

• £30,000 basic annual salary.

• Estimated additional £7,500–£10,000 in tronc/service charge.

• Potential total earnings of £37,500–£40,000.

• 40 contracted hours per week, with two days off.

• Workplace pension.

• Potential emergency accommodation for relocating candidates, subject to availability.

• Opportunity to help establish and manage a brand-new destination restaurant.

• Opportunity to be part of an exciting business incorporating a boutique hotel, restaurant, garden and wedding facilities.

We welcome applications from all backgrounds.