Assistant Restaurant Manager

Hiddenwell; Hoar Cross; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Free meals

Pension scheme

Free parking

Spa day on anniversaries

Employee discounts

Job summary

Hiddenwell is launching a brand-new 60-cover Mediterranean à la carte restaurant at Hoar Cross Hall. As Assistant Restaurant Manager, you will lead from the floor, shaping service and building a passionate team to deliver warm, knowledgeable, and polished dining.

You will work closely with the Restaurant Manager to set standards, manage costs, drive revenue, and create a memorable guest experience that aligns with our Two AA Rosette ambition.

Qualifications

• Must have previous restaurant supervisory or management experience.
• Passion for food, wine and exceptional hospitality.
• Experience with Mediterranean cuisine is desirable.
• Ability to lead, train staff and maintain service standards.

Responsibilities

• Lead the restaurant team during day-to-day service.
• Deliver and maintain service standards for 2 AA Rosette level.
• Support opening and launch of the new restaurant.
• Develop the team and shape service standards.
• Coach team on menu knowledge and upselling.
• Monitor costs, payroll and stock to protect profitability.
• Collaborate with kitchen and wider F&B team to enhance guest experience.
• Respond to guest feedback professionally.

Skills

Leadership

Communication

Guest experience

Team development

Cost control

Upselling

Job description

Job Title: Assistant Restaurant Manager – New Mediterranean Restaurant

Full Time | 60-Cover À La Carte Restaurant | Two AA Rosette Ambition

Salary: £32460.96

Location: Hoar Cross Hall, Staffordshire

An exciting opportunity to be part of something new

We’re looking for an experienced and passionate Assistant Restaurant Manager to help launch and lead our brand-new 60-cover Mediterranean à la carte restaurant

This is a fantastic opportunity for someone who loves exceptional food, genuine hospitality and creating memorable dining experiences. Working closely with the Restaurant Manager, you’ll play a key role in establishing the restaurant from the outset and developing a style of service that reflects our ambition to operate at a minimum Two AA Rosette standard

The Role

As Assistant Restaurant Manager, you’ll be hands‑on in the restaurant, leading from the floor and helping your team deliver warm, knowledgeable and polished service

You’ll support the Restaurant Manager with everything from developing the team and shaping service standards to managing costs, driving revenue and ensuring every guest leaves wanting to return

Your Responsibilities Will Include

• Supporting the successful opening of our new Mediterranean restaurant
• Leading the restaurant team during day‑to‑day service
• Delivering and maintaining service standards appropriate to a minimum Two AA Rosette level
• Creating a warm, engaging and memorable experience for every guest
• Being highly visible on the restaurant floor, personally welcoming and saying farewell to guests
• Leading pre‑service briefings and ensuring the team is prepared for VIPs, special occasions and daily specials
• Recruiting, inducting, training and developing team members
• Coaching the team on menu knowledge, service standards and confident upselling
• Supporting performance reviews, probation meetings and ongoing development plans
• Working closely with the kitchen and wider Food & Beverage team to continuously improve the guest experience
• Responding to guest feedback and resolving any concerns professionally
• Supporting stock takes, forecasting, budgets and sales reporting
• Monitoring payroll, stock, waste and operational costs
• Identifying opportunities to increase revenue and profitability
• Maintaining excellent standards of cleanliness, food hygiene and Health & Safety
• Supporting other Food & Beverage areas when required

About You

We’re looking for someone who combines attention to detail with genuine personality and warmth

You’ll ideally have experience within a quality restaurant, luxury hotel, fine dining or Rosette‑standard environment and be ready to take the next step in your hospitality career

• Must have previous restaurant supervisory or management experience
• Must have a genuine passion for food, wine and exceptional hospitality
• Must have an appreciation for Mediterranean cuisine and dining
• Must have experience delivering high standards of restaurant service
• Must have excellent leadership skills and the ability to motivate and develop a team
• Must have the confidence interacting with guests and building rapport
• Must have excellent attention to detail
• Must have good commercial awareness, including labour, stock, waste and revenue
• Must have the ability to remain calm and organised during busy services
• Must have a proactive approach – you’ll spot what needs doing rather than waiting to be asked
• Must have a desire to continuously improve both the guest experience and team performance
• Experience within a Two AA Rosette or comparable fine‑dining environment would be highly desirable

Why Join Us?

This isn't simply an opportunity to step into an established restaurant

You’ll be joining at an exciting stage, with the chance to help shape a brand‑new Mediterranean dining experience from the beginning – developing the team, embedding service standards and helping build the restaurant's reputation

Additional Information

• Full‑time contract - 40 hours per week
• Working 5 out of 7 days a week
• Full flexibility is key as you will be expected to work as and when necessary to meet the needs of the team and the business such as working evenings, weekends, and Bank Holidays
• Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship now or at any point in the future for this role

Why Join Us

• Work in a picturesque, historic estate with a focus on luxury and high standards in hospitality
• Complimentary Spa Day on work anniversaries at any of our company spas
• Free meal provided daily through our staff canteen
• Complimentary use of leisure and spa facilities
• Access to the Employee Assistance Program
• 30% discount on overnight stays and spa days
• Discounts on food, drink and retail across our venues
• Pension scheme
• Free Parking
• Refer‑a‑Friend scheme
• Excellent Induction and training programme
• Perkbox Online benefits and discounts
• On‑line Doctor support (appointments/prescriptions)
• A fun, supportive and inclusive work environment with loads of development opportunities

If you’re passionate about great hospitality, enjoy leading from the floor and want to play an important part in the launch and success of an exciting new restaurant, we’d love to hear from you.

Skills

• Communication
• guest experience
• Leadership Skills