Restaurant Manager

Hoar Cross Hall Ltd; Burton upon Trent; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Spa Day on work anniversaries

Free daily staff meals

Discounts on stays and spa days

Pension scheme

Free Parking

Job summary

Hoar Cross Hall Ltd is launching a new 60-cover Mediterranean restaurant and seeks a Restaurant Manager to lead from launch and shape the guest experience. You will build the team, set service standards and drive a Two AA Rosette ambition while collaborating with Head of Food & Beverage and the Chef.

You will oversee pre-opening, recruitment, training and on-floor leadership, delivering warm hospitality and exceptional food and drink in a premium setting.

Qualifications

• Previous experience managing a quality-led, premium or fine-dining restaurant.
• Experience within a Two AA Rosette environment.
• Interest in Mediterranean food, wine and hospitality.
• Excellent operational and commercial awareness.
• Experience managing budgets, labour costs, stock and restaurant performance.
• Experience recruiting, training and developing a restaurant team.
• Excellent food, beverage and service knowledge.
• Ability to engage with guests and build relationships.
• Attention to detail and delivering consistent high standards.
• Calm, organized and visible during busy services.

Responsibilities

• Lead pre-opening, launch and ongoing operation of the new restaurant.
• Recruit, develop and motivate a high-performing restaurant team.
• Create a warm, polished and memorable service style.
• Establish service standards and SOPs aligned with Two AA Rosette standards.
• Lead pre-shift briefings and ensure the team is ready for service.
• Build relationships with guests and maintain a strong presence on the floor.
• Collaborate with Chef and Head of F&B on menus and guest feedback.
• Coach the team on menu knowledge and upselling.
• Manage rotas, staffing levels, and wage costs.
• Support budgeting, forecasting and financial performance.
• Review sales and F&B performance via POS.
• Handle guest feedback and resolve concerns.
• Develop ideas for special events and experiences.
• Monitor market trends to evolve the restaurant.
• Support broader Food & Beverage operation and Duty Management when required.

Skills

Leadership

Customer service

Staff development

Budget management

Venue operations

Guest engagement

Tools

POS system

Job description

Restaurant Manager – NewMediterranean Restaurant

Full Time | 60-Cover À La Carte Restaurant | Two AA Rosette Ambition

Location: Hoar Cross Hall, Staffordshire

Salary: £45,000 per annum

The Opportunity

We’re preparing to open anexciting new 60-cover Mediterranean restaurant and are looking for anexperienced Restaurant Manager to lead it from launch and make it their own

This is a fantastic opportunityfor a passionate hospitality professional to play a key role in shaping abrand-new dining experience – building the team, establishing exceptionalservice standards and creating a restaurant known for warm Mediterranean hospitalityand outstanding food and drink

Working closely with our Head ofFood & Beverage and Chef, you’ll take ownership of the day to day operationand lead the restaurant towards a consistent minimum Two AA Rosette standard

What You’ll Be Doing

As Restaurant Manager, you’ll beat the heart of the restaurant, leading from the floor and ensuring every guestreceives an exceptional experience.

You’ll be responsible for:

• Leading the pre-opening, launch and ongoingoperation of the new restaurant
• Recruiting, developing and motivating ahigh-performing restaurant team
• Creating a warm, polished and memorable style ofservice
• Establishing service standards and SOPs in linewith Two AA Rosette expectations
• Leading engaging pre-shift briefings and ensuringthe team is ready for every service
• Building relationships with guests and maintaininga strong presence on the restaurant floor
• Working closely with the Chef and Head of F&B menus, guest feedback and opportunities to enhance the experience
• Coaching the team in menu knowledge,recommendations and confident upselling
• Managing rotas and staffing levels effectively
• Taking ownership of stock control, wage costs andbeverage costs
• Supporting budgeting, forecasting and financialperformance
• Reviewing sales and F&B performance through thepoint-of-sale system)
• Managing guest feedback and resolving concernsprofessionally
• Developing ideas for special events and experiences
• Keeping an eye on market trends and competitors toensure the restaurant continues to evolve
• Supporting the wider Food & Beverage operationand Duty Management when required

About You

We’re looking for someone whocombines strong restaurant leadership with a genuine passion forhospitality

• Must have previous experience managing aquality-led, premium or fine-dining restaurant
• Experience within a Two AA Rosette environment, oran excellent understanding of the standards required
• Must have a genuine interest in Mediterranean food,wine and hospitality
• Must have excellent operational and commercialawareness
• Must be experienced in managing budgets, labourcosts, stock and restaurant performance
• Must have the confidence recruiting, training anddeveloping a restaurant team
• Must have excellent food, beverage and serviceknowledge
• Mus have a natural ability to engage with guestsand build relationships
• Must have high attention to detail and pride indelivering consistently excellent standards
• Must have the ability to remain calm, organised andvisible during busy services

Most importantly, you’ll be a hands-onleader who enjoys being on the restaurant floor, developing people and creatingmemorable experiences for guests

Why This Role?

This isn't simply an opportunityto take over an existing restaurant

You’ll be joining us at thebeginning, with the opportunity to help shape the restaurant, build its teamand establish its reputation from day one

Additional Information

• 45 hours per week
• Working 5 out of 7 days per week (includingevenings, weekends and bank holidays)
• Please note that we are unable to offer visa sponsorship for this role. Applicants must have the legal right to work in the UK and not require future sponsorship

Why Join us

• Work in a picturesque, historic estate with a focuson luxury and high standards in hospitality
• Complimentary Spa Day on work anniversaries at anyof our company spas
• Free meal provided daily through our staff canteen
• Complimentary use of leisure and spa facilities
• Access to the Employee Assistance Program
• 30% discount on overnight stays and spa days
• Discounts on food, drink and retail across ourvenues
• Pension scheme
• Free Parking
• Refer-a-Friend scheme
• Excellent Induction and training programme
• Perkbox Online benefits and discounts
• On-line Doctor support (appointments/prescriptions)
• A fun, supportive and inclusive work environmentwith loads of development opportunities

If you’re passionate aboutexceptional hospitality and excited by the opportunity to lead a newMediterranean dining concept towards Two AA Rosette standards, we’d love tohear from you

People say you can’t choose your family, wellwe choose you to be part of ours!