Assistant Restaurant Manager

Hoar Cross Hall; Burton upon Trent; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Spa day benefits

Free staff meals

Leisure and spa facilities access

Pension scheme

Free parking

Employee discounts

Job summary

Hoar Cross Hall Ltd is launching a brand-new 60-cover Mediterranean à la carte restaurant in Staffordshire. We seek an experienced Assistant Restaurant Manager to drive the opening, and to lead the team in delivering warm, knowledgeable, polished service from day one.

You will work closely with the Restaurant Manager to establish service standards at a Two AA Rosette level and to create memorable guest experiences while managing costs and driving revenue.

Qualifications

• Must have previous restaurant supervisory or management experience
• Must have a genuine passion for food, wine and exceptional hospitality
• Must have an appreciation for Mediterranean cuisine and dining
• Must have experience delivering high standards of restaurant service
• Must have excellent leadership skills and the ability to motivate and develop a team
• Must have the confidence interacting with guests and building rapport
• Must have excellent attention to detail
• Must have good commercial awareness, including labour, stock, waste and revenue
• Must have the ability to remain calm and organised during busy services
• Must have a proactive approach – you’ll spot what needs doing
• Must have a desire to continuously improve both the guest experience and team performance
• Experience within a Two AA Rosette or comparable fine-dining environment would be highly desirable

Responsibilities

• Supporting the successful opening of our new Mediterranean restaurant
• Leading the restaurant team during day-to-day service
• Delivering and maintaining service standards appropriate to a minimum Two AA Rosette level
• Creating a warm, engaging and memorable experience for every guest
• Being highly visible on the restaurant floor, personally welcoming and saying farewell to guests
• Leading pre-service briefings and ensuring the team is prepared for VIPs, special occasions and daily specials
• Recruiting, inducting, training and developing team members
• Coaching the team on menu knowledge, service standards and confident upselling
• Supporting performance reviews, probation meetings and ongoing development plans
• Working closely with the kitchen and wider F&B team to continuously improve the guest experience
• Responding to guest feedback and resolving any concerns professionally
• Supporting stock takes, forecasting, budgets and sales reporting
• Monitoring payroll, stock, waste and operational costs
• Identifying opportunities to increase revenue and profitability
• Maintaining excellent standards of cleanliness, food hygiene and Health & Safety
• Supporting other Food & Beverage areas when required

Job description

Job Title: Assistant RestaurantManager – New Mediterranean Restaurant
Full Time | 60-Cover À La CarteRestaurant | Two AA Rosette Ambition
Salary: £32460.96
Location: Hoar Cross Hall,Staffordshire

An exciting opportunity to be partof something new

We’re looking for an experiencedand passionate Assistant Restaurant Manager to help launch and lead ourbrand-new 60-cover Mediterranean à la carte restaurant

This is a fantastic opportunityfor someone who loves exceptional food, genuine hospitality and creatingmemorable dining experiences. Working closely with the Restaurant Manager,you’ll play a key role in establishing the restaurant from the outset and developinga style of service that reflects our ambition to operate at a minimum Two AARosette standard

The Role

As Assistant Restaurant Manager,you’ll be hands-on in the restaurant, leading from the floor and helping yourteam deliver warm, knowledgeable and polished service

You’ll support the RestaurantManager with everything from developing the team and shaping service standardsto managing costs, driving revenue and ensuring every guest leaves wanting toreturn

Your responsibilities willinclude:

• Supporting the successful opening of our newMediterranean restaurant
• Leading the restaurant team during day-to-dayservice
• Delivering and maintaining service standardsappropriate to a minimum Two AA Rosette level
• Creating a warm, engaging and memorable experiencefor every guest
• Being highly visible on the restaurant floor,personally welcoming and saying farewell to guests
• Leading pre-service briefings and ensuring the teamis prepared for VIPs, special occasions and daily specials
• Recruiting, inducting, training and developing teammembers
• Coaching the team on menu knowledge, servicestandards and confident upselling
• Supporting performance reviews, probation meetingsand ongoing development plans
• Working closely with the kitchen and wider Food& Beverage team to continuously improve the guest experience
• Responding to guest feedback and resolving anyconcerns professionally
• Supporting stock takes, forecasting, budgets andsales reporting
• Monitoring payroll, stock, waste and operationalcosts
• Identifying opportunities to increase revenue andprofitability
• Maintaining excellent standards of cleanliness,food hygiene and Health & Safety
• Supporting other Food & Beverage areas whenrequired

About You

We’re looking for someone whocombines attention to detail with genuine personality and warmth

You’ll ideally have experiencewithin a quality restaurant, luxury hotel, fine dining or Rosette-standardenvironment and be ready to take the next step in your hospitality career

• Must have previous restaurant supervisory ormanagement experience
• Must have a genuine passion for food, wine andexceptional hospitality
• Must have an appreciation for Mediterranean cuisineand dining
• Must have experience delivering high standards ofrestaurant service
• Must have excellent leadership skills and theability to motivate and develop a team
• Must have the confidence interacting with guestsand building rapport
• Must have excellent attention to detail
• Must have good commercial awareness, includinglabour, stock, waste and revenue
• Must have the ability to remain calm and organisedduring busy services
• Must have a proactive approach – you’ll spot whatneeds doing rather than waiting to be asked
• Must have a desire to continuously improve both theguest experience and team performance
• Experience within a Two AA Rosette or comparablefine-dining environment would be highly desirable

Why Join Us?

This isn't simply an opportunityto step into an established restaurant

You’ll be joining at an excitingstage, with the chance to help shape a brand-new Mediterranean diningexperience from the beginning – developing the team, embedding servicestandards and helping build the restaurant's reputation

Additional Information

• Full-time contract - 40 hours per week
• Working 5 out of 7 days a week
• Full flexibility is key as you will be expected towork as and when necessary to meet the needs of the team and the businesssuch as working evenings, weekends, and Bank Holidays
• Applicants must have the legal right to work inthe UK at the time of application. Unfortunately, we are unable to offer visasponsorship now or at any point in the future for this role

Why Join Us

• Work in a picturesque, historic estate with a focuson luxury and high standards in hospitality
• Complimentary Spa Day on work anniversaries at anyof our company spas
• Free meal provided daily through our staff canteen
• Complimentary use of leisure and spa facilities
• Access to the Employee Assistance Program
• 30% discount on overnight stays and spa days
• Discounts on food, drink and retail across ourvenues
• Pension scheme
• Free Parking
• Refer-a-Friend scheme
• Excellent Induction and training programme
• Perkbox Online benefits and discounts
• On-line Doctor support (appointments/prescriptions)
• A fun, supportive and inclusive work environmentwith loads of development opportunities

If you’re passionate about greathospitality, enjoy leading from the floor and want to play an important part inthe launch and success of an exciting new restaurant, we’d love to hear fromyou.

People say you can’t chooseyour family, well we choose you to be part of ours!