Restaurant Manager

Haven; Exmouth; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Inclusive environment

Training & support

Fully funded qualifications

Up to 50% off dining

20% Haven Discounts

Free facility access

Savings at national brands

Job summary

Haven in Exmouth is seeking a Restaurant Manager to lead our JD Wetherpoons pub front-of-house team and deliver outstanding service. You will drive guest experiences, coach staff, manage budgets, and ensure safety and compliance across operations.

Join a fast-paced environment with leadership opportunities, comprehensive training, and potential for career progression within Haven. This role requires hands-on management and a focus on delivering memorable dining experiences.

Qualifications

• Proven experience in Pub Manager / Restaurant Manager / General Manager roles.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment with attention to detail.
• Exceptional customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Experience budgeting and financial management.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top-tier guest satisfaction by addressing concerns and driving a welcoming atmosphere.
• Performance Management: Monitor performance, provide regular feedback, coaching, and reviews.
• Resource Management: Oversee team scheduling, budgets, and resources for efficiency.
• Compliance and Safety: Ensure operations comply with health and safety regulations and policies.
• Problem Solving: Quickly resolve operational issues to keep day-to-day running smooth.
• Training and Development: Support team development through ongoing training and mentoring.

Skills

Leadership

Team management

Customer service

Communication

Problem solving

Organisation

Job description

Position: Restaurant Manager - JD Wetherspoons

Type: Full-Time / Permanent

Bonus: Up to 10% Annual Bonus

Join our One Great Team here at Haven in our JD Wetherpoons Pub as a Restaurant Manager! Bring your leadership expertise to deliver outstanding service and unforgettable meals, creating memorable dining experiences for every guest.

As theJD Wetherspoons Restaurant Manager, you'll be at the heart of an energetic front of house team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.

Key Responsibilities

Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.

Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.

Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.

Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.

Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.

Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.

Training and Development: Supportteam development through ongoing training, mentoring, and creating growth opportunities.

Requirements

• Proven experience in roles such as Pub Manager, Restaurant Manager, General Manager, Front of House Manager, or a similar leadership position.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Exceptional customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting and financial management.
• Flexibility to work evenings, weekends, and holidays.
  
  

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
  
  

How To Apply

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.

To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.

For support or adjustments during the application, contact us at: [e-mail]