Pub Shift Leader

Haven; Spittal; On-site; GBP 1,102,000 - 1,929,000; Full time

Benefits offered by this job

50% off dining

20% Haven Holidays

Free facility access

Discounts on national brands

Job summary

Haven, in the JD Wetherspoon pub, seeks a Pub Shift Leader to head shifts, guide the team, and ensure top-tier guest service and food quality. You’ll lead with clear direction, manage duties, and uphold safety standards on busy service periods.

The role offers comprehensive training, progression opportunities, and staff perks, with weekend/evening shifts as needed. Apply to join a supportive team environment at Haven.

Qualifications

• Experience as hospitality Shift Leader, Team Leader or Supervisor in a restaurant, bar, pub or JD Wetherspoon preferred but not essential.

Responsibilities

• Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
• Provide prompt, professional guest service, addressing complaints and special requests.
• Oversee food preparation, ensuring quality, taste, and compliance with standards.
• Maintain adherence to food safety, hygiene, and cleanliness regulations.
• Assist in training new team members on company policies and procedures.

Skills

Leadership

Communication

Detail-oriented

Flexibility

Job description

Position: Pub Shift Leader - JD WetherspoonType: Full-Time / Part-Time / SeasonalPay Rates: Up to £13.71 per hour depending on ageJoin our One Great Team here at Haven as a Pub Shift Leader, where you'll play a key role in leading the team by example to ensure smooth shift operations and exceptional service standards.In this role, you’ll be at the heart of our energetic JD Wetherspoon team, leading assigned shifts with clear direction and plenty of motivation. You’ll inspire the team to provide fantastic guest experiences, high-quality food standards and perfect fresh, flavourful authentic dishes. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.Key Responsibilities- Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.- Provide prompt, professional guest service, addressing complaints and special requests.- Oversee food preparation, ensuring quality, taste, and compliance with standards.- Maintain adherence to food safety, hygiene, and cleanliness regulations.- Assist in training new team members on company policies and procedures.- Participate in team duties while stepping up as the shift leader when assigned.Requirements- Experience as a hospitality Shift Leader, Team Leader or Supervisor in a restaurant, bar, pub or a JD Wetherspoon is preferred but not essential; training and support will be provided.- Strong leadership and communication skills.- Detail-oriented, especially when handling food orders.- Committed to providing high-quality, customer-focused service.- Flexibility to work weekends, evenings, and holidays as needed.What We Offer- An inclusive, supportive work environment.- Comprehensive training and ongoing support.- Career development opportunities, including fully funded qualifications.- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!How to ApplyWe’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.For support or adjustments during the application, contact us at: [e-mail]