Restaurant Leadership Innovator (Hiring Immediately)

JR United Kingdom; Crawley; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to lead their team in delivering exceptional service and nurturing a positive work culture. This role emphasizes the importance of emotional intelligence, effective delegation, and financial acumen. As a General Manager, you will be instrumental in coaching emerging leaders and ensuring every guest experience reflects excellence. With a focus on team development and inclusivity, you will foster an environment where everyone can thrive. Join a vibrant team where your leadership will make a significant impact.

Benefits

Bonus scheme up to £8,000

Access to earnings before payday

Private medical insurance

Free food on shift

Family-friendly policy

New menu tastings

Wagamama parties

National recognition program

Pension schemes

Gym memberships

Qualifications

• Strong financial acumen including budgeting and inventory management.
• Proven experience in team leadership and development.

Responsibilities

• Inspire and coach your team to deliver exceptional service.
• Drive restaurant performance and achieve excellent results.

Skills

Emotional Intelligence

Financial Acumen

Team Leadership

Problem Solving

Job description

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Restaurant Leadership Innovator (Hiring Immediately), Crawley, West Sussex

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Client:

wagamama

Location:

Crawley, West Sussex, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

General Manager | Full Time

At Wagamama, with over 165 restaurants, we celebrate individuality and diversity. We value personality over perfection — we call it be you, be Wagamama. We are looking for a General Manager to join us on our journey to nourish from bowl, to soul.

The role |

As a General Manager, you will inspire your team to deliver exceptional service, maintaining high standards and expectations. You will coach and develop your team to excel while driving restaurant performance and achieving excellent results.

If you |

• Prioritize cultivating a positive, inclusive work culture through emotional intelligence, inspiration, and effective delegation. You will influence and empower emerging leaders through training, coaching, and mentorship.
• Are dedicated to providing excellent guest experiences, ensuring every interaction reflects exceptional service, either through your efforts or by equipping your team with the necessary skills and mindset.
• Possess strong financial acumen, including budgeting, inventory management, labor management, and strategic marketing. You analyze data to inform business decisions and foster continuous improvement.
• Focus on building and nurturing your team, from recruitment to ongoing development, supporting personal and professional growth.
• Care about creating an inclusive environment where your team feels respected and belonging, enabling them to flourish in their roles and careers.
• Are a forward-thinking problem solver, capable of quick decision-making and thinking on your feet.

We’d love to hear from you!

What’s in it for you |

• Bonus scheme – up to £8,000 a year bonus opportunity
• Access up to 30% of your earnings before payday with Wagestream
• Private medical insurance
• Free food on shift — anything from our menu! Plus 50% outside of work to treat your friends and family
• Industry-leading family-friendly policy (expectant persons or adopters receive 26 weeks full pay + 13 weeks half pay)
• Be the first to try our new menus
• Wagamama parties throughout the year with VIP guests
• Recognition as a nationwide legend through our national recognition program

In addition, we offer pension schemes, holiday, training, cycle-to-work scheme, retail and leisure discounts, gym memberships, and long service awards.

Be you, be Wagamama

Wagamama is proudly part of the Disability Confident scheme.