Restaurant GM: Lead People, Performance & Guest Experience

KFC South East; Guildford; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Bonus quarterly

Extra holiday

Life assurance

Free chicken & chips

Staff discount

Gym discounts

High street perks & cashback

Wellbeing support

Job summary

KFC is seeking a Restaurant General Manager in the United Kingdom. You will lead the restaurant from the front, drive performance, and build a high-performing team that delivers exceptional guest experiences.

Own the numbers, the vibe, and the operations to ensure smooth daily running and a thriving team culture. As a GM, you’ll train and coach staff, manage rosters and stock, and relentlessly pursue targets while keeping the guest experience unforgettable.

Qualifications

• Leadership experience managing teams in fast-paced hospitality environments.
• Ability to train, coach and motivate staff to exceed standards.
• Strong operational control: stock, rosters, reporting, compliance.

Responsibilities

• Lead from the front and own restaurant performance.
• Build and develop a high-performing team.
• Achieve KPIs and drive shift-by-shift delivery.
• Oversee admin: rosters, stock, reporting, procedures.
• Create unforgettable guest experiences and repeat business.

Skills

Team leadership

Performance management

Operations management

Training coaching

KPIs

Roster management

Stock control

Reporting

Guest experience

Job description

KFC is seeking a Restaurant General Manager in the United Kingdom. You will lead the restaurant from the front, drive performance, and build a high-performing team that delivers exceptional guest experiences.

Own the numbers, the vibe, and the operations to ensure smooth daily running and a thriving team culture. As a GM, you’ll train and coach staff, manage rosters and stock, and relentlessly pursue targets while keeping the guest experience unforgettable.