Restaurant GM: Lead Team, Performance & Service

KFC Edinburgh - St Andrews Street; City of Edinburgh; On-site; GBP 42,000 - 59,000; Full time

Benefits offered by this job

Bonus

Extra holiday

Life assurance

Free chicken & chips

Staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC is seeking a Restaurant General Manager in the United Kingdom to lead from the front, owning performance, people, culture and results while delivering brilliant guest experiences. You’ll build a high performing team, drive KPI targets and ensure excellent standards across operations.

Lead with confidence, manage labour and stock, and shape the restaurant’s future with Area Coach support. We welcome ambitious leaders who value people and service.

Qualifications

• Proven ability to lead a restaurant team and set high standards.
• Strong coaching, development and feedback skills for staff at all levels.
• Excellent decision making under pressure to deliver results.

Responsibilities

• Take full ownership of the restaurant’s performance, culture and standards.
• Build and lead a high-performing leadership team with regular coaching.
• Attract, develop and promote talent with clear progression paths.
• Plan labour and stock effectively, maintain operational standards.
• Deliver fast, friendly and consistent guest experiences and resolve issues.
• Guide the restaurant through change with leadership and collaboration with Area Coach.

Skills

People leadership

Coaching & feedback

Decision making

Customer service

Commercial awareness

Job description

KFC is seeking a Restaurant General Manager in the United Kingdom to lead from the front, owning performance, people, culture and results while delivering brilliant guest experiences. You’ll build a high performing team, drive KPI targets and ensure excellent standards across operations.

Lead with confidence, manage labour and stock, and shape the restaurant’s future with Area Coach support. We welcome ambitious leaders who value people and service.