Restaurant General Manager (Rgm)

Berkeley Scott Limited; City of Edinburgh; On-site; GBP 42,000 - 58,000; Full time

Benefits offered by this job

Discounts across group hotels

Growth and development opportunities

Job summary

Berkeley Scott Limited in Edinburgh is seeking an experienced Restaurant General Manager to oversee daily operations of Front of House and Kitchen teams, ensuring exceptional guest experiences and high service standards. Reporting to the Food and Beverage Manager, you will drive business development, manage events, and lead a motivated team in a 4-star hotel restaurant.

The role emphasizes guest-centric leadership, operational excellence, and a proactive approach to revenue growth, with a

Qualifications

• Experienced Hospitality Leader with managerial experience in restaurant and hotel settings.
• Strong customer service orientation and ability to handle guest requests and complaints.
• Excellent communicator with outstanding organizational and problem-solving skills.
• Proven ability to lead and motivate Front of House and Back of House teams.

Responsibilities

• Daily Operations: Manage daily operations of Front of House and Kitchen teams, oversee dinner service, and provide catering updates in hotel operations meetings.
• Business Development: Assist in developing business plans, identify commercial opportunities, and seek innovative ways to enhance guest experience and maximize income.
• Event Support: Offer operational support to the Events Team, manage event bookings and resource allocation through planning and rotas.
• Team Management: Recruit, train, mentor, and lead Front of House and Back of House staff, ensuring adherence to company standards and motivation for customer-focused service.
• Service Standards: Develop and maintain guest service standards, train the team in service delivery, and address non-compliance issues.
• Financial Management: Manage supplier relationships, oversee stock control and pricing, support financial performance, and maintain financial and administrative records.

Skills

Leadership

Customer Service

Communication

Organizational Skills

People Management

Job description

This permanent Restaurant General Manager (Rgm) position in Edinburgh sits within a Scottish restaurant forming part of a hotel, yet retaining an independent character. Reporting to the Food and Beverage Manager, the successful candidate oversees daily front of house and kitchen operations, manages dinner service, and provides catering updates during hotel meetings.

A 40-hour contract offers genuine scope for creativity or structure, alongside discounts across the group's other hotels and clear progression prospects.

Applicants should demonstrate strong leadership, commercial awareness, and a commitment to memorable guest experiences.

Remuneration comprises a competitive salary plus tronc.

This role suits an engaging hospitality professional ready to shape both business development and service standards.

Restaurant General Manager - Scottish restaurant - Edinburgh

Great salary and tronc Part of a hotel but with an independent feel 40 hour contract (honestly) Freedom for creativity or structure Discounts at other hotels in the group Growth and development opportunities We are seeking an engaging Restaurant General Manager with a passion for great hospitality.

You will report to the Food and Beverage Manager, supporting/working towards providing guests with a memorable experience.

Responsibilities

• Daily Operations: Manage the daily operations of Front of House and Kitchen teams, oversee restaurant dinner service, and provide catering updates in hotel operations meetings.
• Business Development: Assist in developing business plans, identify commercial opportunities, and seek innovative ways to enhance guest experience and maximize income.
• Event Support: Offer operational support to the Events Team, manage event bookings and resource allocation through planning and rotas.
• Team Management: Recruit, train, mentor, and lead Front of House and Back of House staff, ensuring adherence to company standards and motivation for customer-focused service.
• Service Standards: Develop and maintain guest service standards, train the team in service delivery, and address non-compliance issues.
• Financial Management: Manage supplier relationships, oversee stock control and pricing, support financial performance, and maintain financial and administrative records.

Requirements

• Experienced Hospitality Leader: Managerial experience in hospitality and 4-star hotel restaurants, with preferred experience in a Rosette environment.
• Customer Centric: Strong customer service skills, confident and courteous manner, with experience handling complaints and requests.
• Excellent Communicator and Organizer: Clear and concise communication, outstanding organizational skills, and ability to multitask and troubleshoot.
• Team Leader: Proven team leading skills, well-organized, outgoing, and service-minded.

Kellan Group (including all of our brands, Berkeley Scott and Xpress Recruitment) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability.