General Manager

Select; Sheringham; On-site; GBP 45,000 - 70,000; Full time

Benefits offered by this job

Live-in accommodation

Bonus potential

Job summary

Select is seeking an experienced General Manager to lead a food-led hospitality business comprising pub, restaurant, bar, Sunday carvery, accommodation and events. You will drive guest experiences, profitability and a motivated team.

Reporting to the Group Operations Manager, you will own day-to-day operations, financial performance and compliance across all revenue streams, with a hands-on leadership style and a track record of delivering exceptional service.

Qualifications

• Must have proven experience managing a food-led pub, restaurant or similar hospitality venue.
• Strong track record of achieving financial targets and controlling costs.
• Excellent leadership, communication and team development skills.
• Experience managing busy service periods and coordinating front-of-house and kitchen operations.
• Strong commercial awareness and confidence using EPOS and booking systems.
• Solid understanding of licensing, food safety and regulatory compliance.

Responsibilities

• Managing sales, budgets, profit and loss, labour costs, stock and gross profit.
• Overseeing pub, restaurant, bar, carvery and accommodation operations.
• Maintaining high standards of customer service, food quality, cleanliness and presentation.
• Leading, recruiting, training and developing the team, including duty managers and future leaders.
• Managing rotas, staffing levels and performance in line with business needs.
• Ensuring compliance with licensing, food safety, health and safety and company procedures.
• Overseeing room bookings, housekeeping, maintenance and the overall guest experience.
• Delivering promotions, events and local business development opportunities.
• Monitoring customer feedback, preparing performance reports and implementing improvements.
• Working closely with group operations, kitchen, finance and marketing teams to achieve business objectives.

Skills

Hospitality management

Profit & loss management

Team leadership

Guest experience focus

EPOS systems

Licensing compliance

Budgeting

Operations coordination

Tools

EPOS systems

Booking systems

Rota scheduling software

Job description

General Manager – Pub, Restaurant & Accommodation

We are recruiting on behalf of our client for an experienced General Managerto lead a food-led hospitality business incorporating a pub, restaurant, bar, Sunday carvery, accommodation and events.

This is an exciting opportunity for a commercially minded, hands-on hospitality professional who can deliver excellent guest experiences, drive profitability and build a strong, motivated team.

The Role

Reporting to the Group Operations Manager, you will take overall responsibility for the day-to-day running and commercial performance of the business.

Key responsibilities include:

• Managing sales, budgets, profit and loss, labour costs, stock and gross profit.


• Overseeing pub, restaurant, bar, carvery and accommodation operations.


• Maintaining high standards of customer service, food quality, cleanliness and presentation.


• Leading, recruiting, training and developing the team, including duty managers and future leaders.


• Managing rotas, staffing levels and performance in line with business needs.


• Ensuring compliance with licensing, food safety, health and safety and company procedures.


• Overseeing room bookings, housekeeping, maintenance and the overall guest experience.


• Delivering promotions, events and local business development opportunities.


• Monitoring customer feedback, preparing performance reports and implementing improvements.


• Working closely with group operations, kitchen, finance and marketing teams to achieve business objectives.

About You

The successful candidate will have:

• Proven experience managing a food-led pub, restaurant or similar hospitality venue.


• A strong track record of achieving financial targets and controlling costs.


• Excellent leadership, communication and team development skills.


• Experience managing busy service periods and coordinating front-of-house and kitchen operations.


• Strong commercial awareness and confidence using EPOS, rota and booking systems.


• A sound understanding of licensing, food safety and operational compliance.


• A proactive, hands-on approach with the ability to make decisions and drive improvements.


• A valid personal licence.

Experience managing accommodation, Sunday carvery and multiple revenue streams would be advantageous.

The Opportunity

This role offers the chance to take ownership of a varied hospitality operation, develop a high-performing team and make a real impact on business performance.

Salary, contracted hours and additional benefits, including any bonus or live-in accommodation, will be confirmed during the recruitment process.