Restaurant General Manager

British Garden Centres; Haresfield; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Staff parking

Staff discount at Garden Centres &

Leisure Park discount

Job summary

British Garden Centres is seeking a Restaurant Manager to lead a busy restaurant team, delivering exceptional guest service and a memorable dining experience.

You will oversee staff, drive smooth daily operations, handle escalated customer queries, and develop the business with a hands-on leadership style. Weekend work is required. Two years of management experience and a passion for guest service are essential; staff parking and discounts are part of the benefits.

Qualifications

• Minimum 2 years of management experience.
• Proven ability to run a restaurant and deliver customer service.
• Enthusiastic, proactive attitude to developing the business.
• Ability to work weekends.
• Strong team leadership and communication.

Responsibilities

• Manage and develop an amazing team to deliver great customer experiences.
• Oversee staff and ensure smooth restaurant operations.
• Handle escalated customer queries and grievances.
• Must be able to work weekends.

Skills

Restaurant management

Team leadership

Customer service

Communication skills

Weekend availability

Job description

As a Restaurant Manager, you will manage, lead, inspire and develop an amazing team and ensuring all customers have a great Restaurant experience.

We are looking for a Restaurant Manager you will have proven capabilities for running a successful restaurant and promoting excellent customer service.

You must be enthusiastic and wish to pro-actively develop the business. This is a hands‑on role where teamwork and communication are vital.

The main function of the Restaurant General Manager is to oversee staff, ensure that the business operation runs smoothly and handle escalated customer queries and grievances.

Must be able to work weekends. 2 years Management experience.

Experience at management level. Must be able to demonstrate a passion for Guest Service.

Benefits include Staff car parking and staff discount at our Garden Centres and Restaurants as well as at our Leisure Park.