Restaurant GM: Lead Team & Guest Experience (Weekend Role)

British Garden Centres; Haresfield; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Staff parking

Staff discount at Garden Centres &

Leisure Park discount

Job summary

British Garden Centres is seeking a Restaurant Manager to lead a busy restaurant team, delivering exceptional guest service and a memorable dining experience.

You will oversee staff, drive smooth daily operations, handle escalated customer queries, and develop the business with a hands-on leadership style. Weekend work is required. Two years of management experience and a passion for guest service are essential; staff parking and discounts are part of the benefits.

Qualifications

• Minimum 2 years of management experience.
• Proven ability to run a restaurant and deliver customer service.
• Enthusiastic, proactive attitude to developing the business.
• Ability to work weekends.
• Strong team leadership and communication.

Responsibilities

• Manage and develop an amazing team to deliver great customer experiences.
• Oversee staff and ensure smooth restaurant operations.
• Handle escalated customer queries and grievances.
• Must be able to work weekends.

Skills

Restaurant management

Team leadership

Customer service

Communication skills

Weekend availability

Job description

British Garden Centres is seeking a Restaurant Manager to lead a busy restaurant team, delivering exceptional guest service and a memorable dining experience.

You will oversee staff, drive smooth daily operations, handle escalated customer queries, and develop the business with a hands-on leadership style. Weekend work is required. Two years of management experience and a passion for guest service are essential; staff parking and discounts are part of the benefits.