Restaurant Brand Ambassador & Growth Leader

Galgorm; Belfast City District; On-site; GBP 32,000 - 52,000; Full time

Job summary

Fratelli Belfast is recruiting a Restaurant Ambassador & Restaurant Manager to lead daily restaurant operations while also building relationships across Belfast to drive revenue and awareness. You will manage service standards, coach the team, handle guest feedback, and promote Fratelli as a destination for dining and events.

The role blends hands-on leadership with local business development, community engagement, and networking at events to grow bookings and partnerships within the Belfast

Qualifications

• Previous restaurant management or supervisory experience.
• Excellent communication and relationship-building skills.
• Passionate about hospitality and guest service.
• Commercially minded and results driven.
• Confident working independently and in a team.
• Full driving licence preferred.

Responsibilities

• Lead and support day-to-day restaurant operations.
• Deliver exceptional guest experiences and service standards.
• Coach, motivate and develop team members.
• Manage guest feedback and service recovery.
• Drive operational performance, sales and profitability.
• Support the General Manager in achieving restaurant objectives.

Job description

Fratelli Belfast is recruiting a Restaurant Ambassador & Restaurant Manager to lead daily restaurant operations while also building relationships across Belfast to drive revenue and awareness. You will manage service standards, coach the team, handle guest feedback, and promote Fratelli as a destination for dining and events.

The role blends hands-on leadership with local business development, community engagement, and networking at events to grow bookings and partnerships within the Belfast