Guest-Focused Food & Beverage Assistant - Growth & Perks

Dalata Hotel Group plc; Belfast City District; Hybrid; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Free meals

Staff discounts F&B

Employee room rate

Friends & Family discount

Additional annual leave

Employee assistance programme

Cycle to work

Pension access

Dalata Academy development

Team charity events

Job summary

Dalata Hotel Group in Belfast is seeking a friendly Food & Beverage Assistant to deliver attentive service to hotel guests and work closely with the team. You will train through our Dalata Academy and have opportunities to grow within the company.

The role requires fluent English, excellent communication, flexibility to work mornings, evenings and weekends, and a proactive, guest‑focused approach. Join a supportive, hotel‑wide network with staff discounts, meals on duty and pathways to advance

Qualifications

• Fluent English and excellent communication skills.
• Experience in a high-volume/fast-paced environment is desirable.
• Flexibility in working hours including mornings/evenings and weekends.
• Previous hospitality or hotel experience is preferable.

Responsibilities

• Greet regular guests by name with a friendly, professional manner.
• Know the menu and wine list to make recommendations.
• Upsell and maximise sales where possible.
• Assist with general cleaning of bar and restaurant.
• Serve guests with food and beverages.
• Provide a welcoming, efficient service to hotel guests.

Skills

Fluent English

Communication skills

Tools

Micros experience

Job description

Dalata Hotel Group in Belfast is seeking a friendly Food & Beverage Assistant to deliver attentive service to hotel guests and work closely with the team. You will train through our Dalata Academy and have opportunities to grow within the company.

The role requires fluent English, excellent communication, flexibility to work mornings, evenings and weekends, and a proactive, guest‑focused approach. Join a supportive, hotel‑wide network with staff discounts, meals on duty and pathways to advance