Restaurant and Bar Team Member

Alderley-Edge-Hotel; Wilmslow; On-site; GBP 12,398,000 - 16,531,000; Full time

Benefits offered by this job

Profit share bonus

Food & drink discounts

50% off food on shift

Discounted hotel stays

Wellbeing support

Development programmes

Maternity/paternity/adoption policies

BenefitHub discounts

Job summary

Alderley Edge Hotel is seeking Restaurant and Bar Team Members to join our fabulous team. You will deliver best-in-class customer service and tailor your service to each guest, while supporting teammates in a family-friendly environment.

Become a brand ambassador who knows our beers and menu, and feel confident recommending food and drinks. Prior hospitality experience isn’t essential, just proactive passion.

Qualifications

• Experience in hospitality is not essential but helpful.
• Proactive, supportive and passionate about hospitality.
• Willingness to learn and support teammates.

Responsibilities

• Provide best in class customer service tailored to the guest.
• Support teammates in all areas; work as a family.
• Know our beers and food offerings as ambassadors of the brand.
• Confidently recommend food and drink to guests.
• Be proactive and passionate about hospitality.

Skills

Customer service

Team collaboration

Hospitality enthusiasm

Job description

Restaurant and Bar Team Member

We are looking for Restaurant and Bar Team Members to join our fabulous team at the Alderley Edge Hotel.

What we offer our Restaurant and Bar Team Members:

• Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
• Annual profit share bonus, ensuring you share in the success of the company
• 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
• Great opportunities to grow in your role and progress your career with our internal and external development programmes
• Enhanced maternity, paternity and adoption policies
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Restaurant and Bar Team Member does:

• You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
• Supporting your teammates in all areas, helping out wherever needed. We are a family
• Know everything about our beers – we are a brewery and proud of it
• Be confident in recommending food and drink to our customers. We want brand ambassadors!
• Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!

Compensation: Minimum Wage Plus Tips