Resourcing Associate Manager

Jobtailor; Greater London; On-site; GBP 55,000 - 90,000; Full time

Job summary

Jobtailor is seeking a skilled Resource Manager to own assignments across enterprise and growth engagements from demand to mobilisation. You will match people to work based on skills, goals, location, and client needs, balancing billable utilisation with colleague development.

The role focuses on building a robust associate network, proactive sourcing, and automation to reduce manual tasks while ensuring compliance and data accuracy across systems.

Qualifications

• Proven experience in resource management, staffing, workforce planning, or delivery operations.
• Track record of matching people to work against multiple criteria.
• Experience building or managing an associate, contractor, or freelance network is a strong advantage.

Responsibilities

• Own resource assignments across enterprise and growth client engagements from demand through placement and mobilisation.
• Source associates proactively based on recurring demand and pipeline.
• Build, curate, and grow a trusted associate pool.
• Coordinate associate contracts, rates, compliance, and IR35 status with Commercial and People Operations.

Skills

Resource Management

Workforce Planning

AI-First Approach

Data Accuracy

Associate Network Management

Education

SC Clearance Eligibility

Tools

Timely

HRIS

Automation Tools

Resourcing Tools

Job description

• Own resource assignments across enterprise and growth client engagements from demand through confirmed placement and mobilisation
• Match people to work based on skills, experience, career goals, preferences, client needs, location, industry, and preferred working arrangement
• Balance billable utilisation with colleagues’ development and wellbeing
• Maintain a forward-looking view of availability using confirmed end dates and pipeline signals
• Flag capacity constraints and skills gaps to leadership
• Support the Bench Management Policy and Utilisation & Time Recording Policy
• Suggest bench assignments and keep colleagues on creditable internal work orders or Small Projects
• Maintain clean, current resourcing data across Timely and the HRIS
• Support automation of the monthly bench report
• Monitor non-billable bench time and provide early warnings
• Contribute to weekly Engine Room checkpoints
• Build, curate, and grow a trusted associate pool
• Source associates proactively based on recurring demand and pipeline
• Own associate onboarding, quality assurance, engagement, and offboarding
• Maintain associate records, availability, rates, and compliance status
• Coordinate associate contracts, rates, compliance, and IR35 status with Commercial and People Operations
• Prioritise AI and automation across resourcing, matching, and reporting
• Identify manual tasks and design tool-supported processes
• Help specify and adopt resourcing tooling
• Champion accurate underlying data
• Provide the Chief Consulting Officer with management information on availability, assignments, bench position, and associate coverage
• Act as the main resource contact for Engagement and Delivery Managers
• Coordinate with the CRO function to align resourcing forecasts with the sales pipeline

Requirements

• Proven experience in resource management, staffing, workforce planning, or delivery operations, ideally within a consultancy, professional services, or technology environment
• Track record of matching people to work against multiple, sometimes competing, criteria
• Experience building or managing an associate, contractor, or freelance network is a strong advantage
• Comfortable balancing billable utilisation with investment in people
• AI-first approach and ability to use automation to remove manual work
• Highly organised, with strong attention to data accuracy
• Clear, direct communication and ability to set honest expectations about capacity and priorities
• Confidence working with data and management information
• Experience with time-recording and HR tools
• Ability to collaborate across delivery, commercial, and People functions
• Familiarity with cloud consultancy delivery and roles is desirable
• Awareness of public-sector delivery and security-clearance requirements is desirable
• Exposure to IR35 and contractor compliance considerations is desirable
• Experience introducing or improving resourcing tooling and automation is desirable
• Must be eligible to pass SC clearance checks
• Right to work in the UK required

Core Competencies

Demonstrates expertise in resource management, staffing, and workforce planning within consultancy or professional services, with a strong focus on data accuracy and automation. Capable of balancing billable utilization with colleague development while effectively managing associate networks and compliance.

Highest-signal resume keywords

• Resource Management
• Workforce Planning
• AI-First Approach
• Data Accuracy
• Associate Network Management

Hard Skills

• Staffing
• Delivery Operations
• Time-Recording Tools
• HR Tools
• Resourcing Tooling
• Automation
• Data Management
• Compliance Management
• Capacity Planning
• Public-Sector Delivery

Soft Skills

• Clear Communication
• Organizational Skills
• Collaboration
• Attention to Detail
• Expectation Management

Certifications & Qualifications

• SC Clearance Eligibility

Industry Keywords

• Consultancy
• Professional Services
• Technology Environment
• IR35 Compliance
• Contractor Compliance

Tools & Technologies

• Timely
• HRIS
• Automation Tools
• Resourcing Tools