Competency Centre Manager

Jobtailor; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

Jobtailor in the United Kingdom is seeking an experienced Talent & Capability Leader to shape recruitment, career progression, and capability growth across IT Enterprise Services.

You will ensure optimal staffing, coach consultants, partner with sales and delivery teams, and help develop market-leading service offerings while promoting diversity and wellbeing.

Qualifications

• Minimum of five years' experience in leadership, team or capability management in consulting or public sector.
• Strong experience in resource and team management, workforce planning and bench utilisation.
• Proven track record in recruitment strategy development and hiring high-performing consultants.
• Experience managing budgets, headcount planning and performance targets.
• Ability to influence, negotiate and build trusted relationships across the organisation.
• Strong people management skills with coaching and mentoring across career stages.
• Ability to deliver timely reporting across multiple stakeholders.
• Security Clearance required or willingness to obtain baseline clearance.
• Baseline Personnel Security Standard onboarding.

Responsibilities

• Develop, deploy, and support consulting talent across IT Enterprise Services delivery.
• Acquire talent from the market and enable consultant career progression.
• Develop capability contributing to design and business development of a practice such as Cyber, Digital, Cloud, or Change.
• Ensure project teams have the best talent at the right time, role, and cost while maintaining high utilisation.
• Work with Project Delivery, Sales, and Operations on recruitment, resource planning, skills development, management, and capability growth.
• Deliver team plans covering headcount, budget, and performance objectives.
• Manage consultant professional development and progression.
• Serve as escalation point for consultant matters.
• Support shaping, design, development, and promotion of service offerings.
• Build and execute recruitment strategies and plans, including interviews and assessments.
• Build and maintain a pipeline of consultant candidates and proactively recruit talent.
• Lead the annual team development plan.
• Manage onboarding, probation, bench, and overall team utilisation.
• Provide accurate and timely reporting and communication.
• Collaborate on budgeting and workforce planning.
• Coach consultants through feedback, appraisals, and career development plans.
• Identify and address training needs.
• Maintain the team skills matrix.
• Support business development opportunities with sales and bid teams.
• Align consultants with assignments and projects based on skills, experience, and requirements.
• Foster a positive, collaborative team culture and encourage knowledge sharing.
• Maintain regular consultant engagement and support satisfaction.
• Promote wellbeing and absence management.
• Ensure compliance with HR policies and guidelines.
• Monitor consultant performance and promote diversity and inclusion.

Skills

Resource Management

Recruitment Strategy Development

Team Management

Workforce Planning

Performance Management

Coaching

Mentoring

Influencing

Negotiation

Relationship Building

Job description

Responsibilities

• Develop, deploy, and support consulting talent across Methods' IT Enterprise Services delivery
• Acquire talent from the market and enable consultant career progression
• Develop capability contributing to the design and business development of a specific practice such as Cyber, Digital, Cloud, or Change
• Ensure project teams have the best talent at the right time, role, and cost while maintaining high utilisation
• Work with Project Delivery, Sales, and Operations on recruitment, resource planning, skills development, management, and capability growth
• Deliver team plans covering headcount, budget, and performance objectives
• Manage consultant professional development and progression
• Serve as an escalation point for consultant assignment, engagement, professional, and personal matters
• Support the shape, design, development, and promotion of relevant service offerings
• Build and execute recruitment strategies and plans, including leading interviews and consultant assessments
• Build and maintain a pipeline of consultant candidates and proactively recruit talent
• Lead the annual team development plan
• Manage onboarding, probation, bench, and overall team utilisation
• Provide accurate and timely reporting and communication
• Collaborate on budgeting and workforce planning
• Coach consultants through feedback, appraisals, and career development plans
• Identify and address training needs
• Maintain the team skills matrix
• Support business development opportunities with sales and bid teams
• Align consultants with assignments and projects based on skills, experience, and requirements
• Foster a positive, collaborative team culture and encourage knowledge sharing
• Maintain regular consultant engagement and support satisfaction
• Promote wellbeing and support absence management
• Ensure compliance with HR policies and guidelines
• Monitor consultant performance and promote diversity and inclusion

Requirements

• Minimum of five years' experience in a leadership, team management, or capability management role, preferably within consulting or the public sector
• Strong experience in resource and team management, workforce planning, and bench utilisation management
• Demonstrated success in recruitment strategy development and execution, including interviewing and hiring high-performing consultants
• Track record of managing team budgets, headcount planning, and performance targets
• Ability to influence, negotiate, and build trusted relationships across the organisation
• Strong people management skills with the ability to coach, mentor, and develop consultants at different career stages
• Ability to deliver accurate, timely reporting across multiple stakeholders
• Must have or be willing to go through Security Clearance
• Candidates must complete a Baseline Personnel Security Standard as part of onboarding

Core Competencies

Demonstrates expertise in resource and team management, recruitment strategy development, and consultant professional development. Proven ability to manage budgets, headcount planning, and performance targets while fostering a collaborative team culture.

Highest-signal resume keywords

• Resource Management
• Recruitment Strategy Development
• Team Management
• Workforce Planning
• Performance Management

ATS Optimization Keywords

Hard Skills

• Budget Management
• Headcount Planning
• Consultant Assessment
• Skills Development
• Consultant Onboarding
• Performance Reporting
• Training Needs Identification
• Consultant Engagement
• Diversity and Inclusion Promotion
• Capability Growth

Soft Skills

• Coaching
• Mentoring
• Influencing
• Negotiation
• Relationship Building

Certifications & Qualifications

• Security Clearance
• Baseline Personnel Security Standard

Industry Keywords

• Consulting
• Public Sector
• IT Enterprise Services
• Talent Acquisition
• Team Development