Resource Planner

Essential Employment; Stroud; On-site; GBP 16,000 - 22,000; Part time

Job summary

Essential Employment is seeking a Resource Planner in Stroud for a temporary assignment. The role pays £13.69 per hour PAYE and involves comprehensive resource planning, scheduling, and repairs diagnostics to ensure an excellent customer experience.

You will schedule workloads for trade operatives, manage diaries, annual leave and sickness, and oversee servicing programmes such as gas safety inspections and electrical testing.

Qualifications

• Strong organisational and communication skills.
• Ability to handle customer enquiries and resolve complaints.
• Experience with scheduling and coordinating workloads.

Responsibilities

• Schedule and coordinate workloads for trade operatives.
• Manage diaries, annual leave and sickness.
• Administer servicing programmes such as gas safety inspections and electrical testing.
• Diagnose repair issues and prioritise work according to urgency and customer need.
• Demonstrate proficiency using IT systems and maintain high-quality service.

Skills

Organisational skills

Communication

Customer service

Scheduling

Tools

IT systems

Job description

Resource Planner needed in Stroud

This is a temporary role and the rate is £13.69h PAYE

The reference number is: 5309266

The successful candidate will provide a comprehensive resource planning, scheduling and repairs diagnostic service, ensuring an excellent customer experience at all times. They will be responsible for effectively scheduling and coordinating workloads for trade operatives, managing diaries, annual leave and sickness, and administering servicing programmes such as gas safety inspections and electrical testing.

The role requires strong organisational and communication skills, with the ability to handle customer enquiries, resolve complaints, diagnose repair issues, and prioritise work according to urgency and customer need. The successful candidate will be confident using IT systems, able to work under pressure in a fast-paced environment, and possess a broad understanding of property maintenance and repairs. They will be proactive, customer-focused, and committed to delivering an efficient, high-quality service while supporting operational performance and value for money.

Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.