Resource Planner

Essential Employment; Old Down; On-site; GBP 16,000 - 22,000; Full time

Job summary

Essential Employment is seeking a Resource Planner in Stroud on a temporary basis. The role involves comprehensive resource planning, scheduling and repairs diagnostics to ensure an excellent customer experience.

You will schedule workloads for trade operatives, manage diaries, annual leave and sickness, and administer servicing programmes such as gas safety inspections and electrical testing. The ideal candidate will have strong organisational and communication skills, handle customer

Qualifications

• Experience in resource planning and scheduling.
• Ability to handle customer enquiries and resolve complaints.
• Ability to diagnose repair issues and prioritise work by urgency.

Responsibilities

• Schedule and coordinate workloads for trade operatives.
• Manage diaries, annual leave and sickness.
• Administer servicing programmes such as gas safety inspections and electrical testing.
• Provide excellent customer service and resolve issues as they arise.

Skills

Scheduling

Workload coordination

Diary management

Customer service

IT systems

Communication

Organisational skills

Tools

IT systems

Job description

Resource Planner needed in Stroud

This is a temporary role and the rate is £13.69h PAYE

The reference number is: 5309266

The successful candidate will provide a comprehensive resource planning, scheduling and repairs diagnostic service, ensuring an excellent customer experience at all times. They will be responsible for effectively scheduling and coordinating workloads for trade operatives, managing diaries, annual leave and sickness, and administering servicing programmes such as gas safety inspections and electrical testing.

The role requires strong organisational and communication skills, with the ability to handle customer enquiries, resolve complaints, diagnose repair issues, and prioritise work according to urgency and customer need. The successful candidate will be confident using IT systems, able to work under pressure in a fast-paced environment, and possess a broad understanding of property maintenance and repairs. They will be proactive, customer-focused, and committed to delivering an efficient, high-quality service while supporting operational performance and value for money.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.