Resolutions Lead — ER Investigations & Mediation

Medway NHS Foundation Trust; Gillingham; On-site; GBP 58,000 - 65,000; Full time

Job summary

Medway NHS Foundation Trust in Gillingham is recruiting for a Resolutions Business Partner to join the centralised Resolutions team. You will lead on disciplinary and grievance investigations, driving timely resolutions and reporting to support service improvements.

The role involves complex cases, workforce issues, and facilitating positive outcomes with managers and staff. The salary range is £57,528 - £64,750 per annum pro rata, band 8a, and the role is based in our corporate division.

Qualifications

• Lead disciplinary and grievance investigations in line with best practice and just culture.
• Plan, prioritise and manage workloads to ensure informal resolutions where possible and formal investigations completed on time.
• Strong knowledge of employment law and reporting to improve service delivery.

Responsibilities

• To project manage and undertake complex investigations in relation to disciplinary, grievance, bullying and harassment and other HR issues.
• To plan, prioritise and manage the competing workloads and deadlines to ensure informal resolution of cases where appropriate and that all formal investigations are completed in accordance with Trust policies and best employment law practice, according to agreed deadlines and monitor KPIs.
• To be flexible in planning and managing the workload of the department to ensure all investigations are completed in accordance to deadlines and in line with Trust policies and employment legislation and to Trust values.

Job description

Medway NHS Foundation Trust in Gillingham is recruiting for a Resolutions Business Partner to join the centralised Resolutions team. You will lead on disciplinary and grievance investigations, driving timely resolutions and reporting to support service improvements.

The role involves complex cases, workforce issues, and facilitating positive outcomes with managers and staff. The salary range is £57,528 - £64,750 per annum pro rata, band 8a, and the role is based in our corporate division.