Resolutions Business Partner

Medway NHS Foundation Trust; Gillingham; On-site; GBP 58,000 - 65,000; Full time

Job summary

Medway NHS Foundation Trust in Gillingham is recruiting for a Resolutions Business Partner to join the centralised Resolutions team. You will lead on disciplinary and grievance investigations, driving timely resolutions and reporting to support service improvements.

The role involves complex cases, workforce issues, and facilitating positive outcomes with managers and staff. The salary range is £57,528 - £64,750 per annum pro rata, band 8a, and the role is based in our corporate division.

Qualifications

• Lead disciplinary and grievance investigations in line with best practice and just culture.
• Plan, prioritise and manage workloads to ensure informal resolutions where possible and formal investigations completed on time.
• Strong knowledge of employment law and reporting to improve service delivery.

Responsibilities

• To project manage and undertake complex investigations in relation to disciplinary, grievance, bullying and harassment and other HR issues.
• To plan, prioritise and manage the competing workloads and deadlines to ensure informal resolution of cases where appropriate and that all formal investigations are completed in accordance with Trust policies and best employment law practice, according to agreed deadlines and monitor KPIs.
• To be flexible in planning and managing the workload of the department to ensure all investigations are completed in accordance to deadlines and in line with Trust policies and employment legislation and to Trust values.

Job description

Division: Corporate

Care Group: Employee Relations

Band: 8a

Salary: £57,528 - £64,750 per annum pro rata

We are recruiting for a Resolutions Business Partner who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

A unique opportunity has arisen to be a key part of our centralised Resolutions team.

Working closely with BP and ER teams, the Resolutions team are focused on delivering a timely and efficient investigations service, working independently to undertake disciplinary and grievance investigations in line with best practice and just culture principles. The team also lead on driving forward positive resolution to staff issues and concerns, supporting staff and managers explore a range of resolution options. The team will be trained in undertaking facilitation and mediation to support the successful and early resolution of issues, to avoid formal process and escalation of issues.

The Resolutions Business Partner manages the team alongside handling some of the Trust's most complex and challenging cases and leading on reporting and service improvement work. This is a really challenging and rewarding role for an experienced ER professional with strong knowledge of employment law, just culture and best practice.

Informal conversations are welcomed ahead of submitting an application.

• To project manage and to undertake complex investigations in relation to Disciplinary, Grievance, Bullying and Harassment and other HR issues.
• To plan, prioritise and manage the competing workloads and deadlines to ensure informal resolution of cases where appropriate and that all formal investigations are completed in accordance with Trust policies and best employment law practice, according to agreed deadlines and monitor KPIs.
• To be flexible in planning and managing the workload of the department to ensure all investigations are completed in accordance to deadlines and in line with Trust policies and employment legislation and to Trust values.

Do you have the ambition and vision to deliver our mission of the Best of Care by the Best of People providing excellent care, every time?

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.

As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy – Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.

Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.

Our BEST Values Underpin Patient First And Are At The Core Of The Care We Give To Our Patients, The Support We Offer To Our Staff And Our Overall Leadership Approach

B – Bold

E – Every person counts

S – Sharing and open

T - Together

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.

For further details / informal visits contact: Name: Hannah Costanza Job title: Head of People Services Email address: [e-mail]