Residential Property Assistant – Hybrid, Tenant & Maintenance

AMR - Specialist Property Recruiters; Truro; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Pension scheme

Private health insurance

28 days' holiday

Company pool car

Job summary

AMR - Specialist Property Recruiters is seeking an organised Assistant Property Manager to join their growing team. You will support the day-to-day management of a residential portfolio, ensuring tenants receive a high standard of service and that maintenance issues are addressed promptly and compliantly.

This hybrid role is 37.5 hours per week, Monday to Friday, with office days and home-based work in the UK.

Qualifications

• Some experience within residential lettings, property administration or property management.
• Excellent organisational and time management skills.
• Strong customer service and communication abilities.
• Good working knowledge of Microsoft Office applications.
• The ability to work independently and manage competing priorities.
• A full UK driving licence.
• Experience carrying out property inspections, inventories and an understanding of residential property compliance would be advantageous.

Responsibilities

• Act as the first point of contact for tenant enquiries and maintenance requests.
• Coordinate tenant communications and support with arrears monitoring.
• Carry out routine property inspections and prepare inspection reports.
• Conduct property check-ins and check-outs, including inventories and condition reports.
• Coordinate maintenance works and repairs with in-house and external contractors.
• Monitor progress of repair works and provide updates to tenants.
• Arrange statutory compliance inspections, including gas safety and electrical testing.
• Maintain accurate property records, compliance certificates and management databases.
• Support the Property and Operations Manager with general property administration duties.

Job description

AMR - Specialist Property Recruiters is seeking an organised Assistant Property Manager to join their growing team. You will support the day-to-day management of a residential portfolio, ensuring tenants receive a high standard of service and that maintenance issues are addressed promptly and compliantly.

This hybrid role is 37.5 hours per week, Monday to Friday, with office days and home-based work in the UK.