Residential Leasing Manager

Harte Recruitment - Property & Conveyancing Recruitment Specialists; Newcastle upon Tyne; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Company Pension Scheme

Westfield Health Cash Plan

Life Assurance

24/7 Employee Assistance Programme

Cycle to Work Scheme

Referral Scheme

Job summary

Harte Recruitment - Property & Conveyancing Recruitment Specialists is seeking a Head of Residential Leasing to launch and grow a new Build-To-Rent development. You will lead lettings from mobilisation to stabilisation and turn inquiries into lets and move-ins.

You will shape on-site processes, manage a small team, and work with marketing and operations to hit weekly occupancy KPIs. The role is hands-on, target-driven, with a mix of strategic setup and daily leadership.

Qualifications

• Experience in BTR lettings or strong estate agency/lettings background preferred.
• Proven track record of hitting KPIs and targets.
• Understanding of lettings journey from enquiry to let.
• Ability to build processes and ways of working from the ground up.

Responsibilities

• Lead lettings activity from mobilisation through to stabilisation.
• Build and implement lettings processes from launch.
• Lead and support the on-site team.
• Drive lead-to-let conversion and progress prospective residents.
• Monitor performance and report progress to stakeholders.
• Collaborate with marketing, operations and wider teams.

Skills

BTR leasing experience

Lettings background

KPIs & targets

Lettings journey understanding

Build lettings processes

Lead small team

Proactive in target-driven env

Stakeholder communication

Job description

If you're a Head of Residential Leasing who loves the buzz of a launch, knows how to turn leads into lets and gets a real kick out of seeing those occupancy numbers climb, this is one to get excited about.

Responsibilities

• As Head of Residential Leasing, you'll take the lead on a new BTR development, taking lettings from mobilisation through to stabilisation.
• You'll be there from the beginning, giving you the opportunity to build the lettings processes, set the standards and shape how the operation runs.
• It's a hands‑on, target‑driven role where you'll lead a small on‑site team, work closely with marketing and operations, and turn incoming leads into lets, move‑ins and ultimately, occupied homes.
• Lead lettings activity from mobilisation through to stabilisation.
• Work towards weekly targets and occupancy KPIs.
• Build and implement lettings processes from launch.
• Lead and support the on‑site team.
• Drive lead‑to‑let conversion.
• Screen, meet and progress prospective residents.
• Support resident onboarding and timely move‑ins.
• Monitor performance and provide regular progress updates.
• Work closely with marketing, operations and wider stakeholders.
• Ensure lettings activity meets relevant legislation and requirements.

Required Skills

• Ideally have BTR leasing or lettings experience, although a strong Estate Agency/Lettings background will absolutely be considered.
• Proven track record of hitting KPIs and targets.
• Understand the lettings journey from enquiry through to successful let.
• Confident building processes and ways of working from the ground up.
• Able to lead, motivate and support a small team.
• Proactive, hands‑on and comfortable in a target‑driven environment.
• Confident communicating across teams and stakeholders.
• Organised, solutions‑focused and comfortable working at pace.

Pay range and compensation package

• Up to £40,000 basic salary plus OTE £45,000–£50,000.
• Company Pension Scheme.
• Westfield Health Cash Plan.
• Life Assurance.
• 24/7 Employee Assistance Programme.
• Cycle to Work Scheme.
• Referral Scheme.
• Typically Monday to Friday, 9:00am–5:30pm.
• During the initial lease‑up: 1 in 3 Saturdays.
• One late shift per week during lease‑up, 11:30am–7:30pm.
• Once stable occupancy is reached, late shifts and Saturday working will no longer be required.