Residential Intervention Worker

Red Snapper Recruitment Limited; Poole; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Up to 30 days annual leave

Pension with employer contributions

Health Cash Plan

Life Assurance

Cycle to work

Holiday trading

Employee Assistance Programme

Private holiday home in Torquay

Blue Light Card discounts

Job summary

Residential Intervention Worker in Poole is a 37.5-hour week role with a 3 x 12.5-hour shift pattern, including weekends. The post supports individuals with complex needs toward independence and community reintegration, working with probation, police and partner agencies.

The role requires QCF Level 3 in Community Justice (or willingness to work towards) and experience in criminal justice settings, with DBS clearance and right to work in the UK. A competitive benefits package is included.

Qualifications

• Experience planning, delivering, monitoring and evaluating activities within a criminal justice setting.
• Experience working with challenging behaviour and therapeutic or enabling environments.
• Strong communication, listening and relationship-building skills.

Responsibilities

• Induct clients and conduct pre-placement meetings.
• Deliver or co-lead one-to-one interventions, groups and activities.
• Support clients to develop independence and reintegration into the community.
• Contribute to risk assessments and risk management plans.
• Share information through agreed procedures and contribute to MAPPA meetings.
• Maintain accurate electronic case notes and records.
• Liaise with probation, police and service providers.
• Promote service rules and licence conditions.
• Use positive role modelling to encourage behaviour change.
• Support wellbeing and safeguarding responsibilities.
• Undertake alcohol/drug testing and Naloxone procedures.
• Carry out room searches and self-harm monitoring.
• Respond to emergencies and provide first aid.

Skills

Communication skills

Relationship-building

Record keeping

Boundary setting

Empathy

Behaviour change

Independent working

Time management

Calm under pressure

Education

QCF Level 3 in Community Justice

Job description

Residential Intervention Worker - Poole

Location: Poole

Salary: £34,995 per annum

Hours: 37.5 hours per week

Shift Pattern: 3 x 12.5-hour shifts, including weekends

Contract: 12-month fixed-term contract

About the Role

We are recruiting for a Residential Intervention Worker to join a dedicated team in Poole, supporting individuals with complex needs as they work towards greater independence and successful reintegration into the community.

This is a rewarding role where you will help manage risk, support behaviour change, promote positive choices and contribute to safer communities.

You will work closely with clients, probation teams, police, service providers and other agencies to provide structured support and interventions.

Key Responsibilities

• Complete client inductions, pre-placement meetings and prison or alternative-location visits.
• Act as a keyworker and deliver or co-lead one-to-one interventions, groups and meaningful activities.
• Support clients to develop independence, manage their behaviour and successfully reintegrate into the community.
• Contribute to risk assessments and risk management plans, monitoring changes in risk and compliance.
• Share relevant information through agreed procedures and contribute to MAPPA meetings.
• Maintain accurate electronic records, case notes and risk management documentation.
• Liaise effectively with probation, police, community services and other agencies.
• Promote and enforce service rules, licence conditions and appropriate standards of behaviour.
• Use positive role modelling and constructive challenge to encourage behaviour change.
• Support clients with physical and mental wellbeing, including safeguarding responsibilities.
• Undertake mandatory alcohol and drug testing and prescribed medication procedures, including Naloxone.
• Carry out room searches and support self-harm/suicide monitoring where required.
• Respond appropriately to emergencies and provide first aid when necessary.

About You

We are looking for someone who is resilient, compassionate and confident working with people who may have complex needs and challenging behaviours.

• QCF Level 3 in Community Justice or an equivalent qualification, or be willing to work towards this.
• Experience of planning, delivering, monitoring and evaluating activities or programmes, including meaningful activities within a criminal justice setting.
• Experience working with challenging behaviour and an understanding of therapeutic or enabling environments, or a willingness to develop this knowledge.
• Strong communication, listening and relationship-building skills.
• The ability to maintain clear and accurate electronic records.
• Confidence setting and maintaining appropriate boundaries.
• The ability to motivate individuals and encourage positive behaviour change.
• The ability to work independently, manage deadlines and remain calm under pressure.
• The ability to deal with sensitive situations with empathy, tact and discretion.
• Willingness to act as an Emergency First Aid Responder.
• A willingness to support the organisation's Christian ethos.

Additional Requirements

A satisfactory Enhanced DBS with Adult Barred List check is required.

Candidates must have the right to work in the UK.

The role involves working a shift pattern including weekends, so flexibility is essential.

Benefits

• Up to 30 days annual leave after 2 years'' service, plus Bank Holidays
• Pension scheme with employer contributions matched up to 8%
• Funded Health Cash Plan and discounts portal
• Life Assurance up to 3 times your salary
• Flexible benefits package, including cycle to work and holiday trading
• Access to a private holiday home in Torquay
• Employee Assistance Programme, including counselling and legal advice
• Free 24/7 online GP service
• Menopause support
• Enhanced Maternity Pay
• Blue Light Card discounts

The Red Snapper Recruitment Group is an equal opportunities employer