Residential Day Support Worker

Red Snapper Recruitment Limited; Poole; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Health discount plan

Life assurance

Flexible benefits

Torquay holiday home

Employee assistance programme

24/7 GP service

Menopause support

Enhanced maternity pay

Blue Light Card

Job summary

Red Snapper Recruitment Limited is recruiting a Residential Day Support Worker in Poole to join a dedicated team. You will support clients on their path to independence and community reintegration, delivering sessions that foster personal development and safety.

The role requires a compassionate, resilient individual with strong communication, safeguarding commitment, and flexibility to work a 3 x 12.5-hour rota, including some weekends and holidays.

Qualifications

• Person-centred and non-judgemental approach.
• Strong communication and interpersonal skills.
• Ability to maintain appropriate boundaries while supporting clients.
• Calm and resilient in challenging situations.
• Ability to de-escalate situations and respond to risk.
• Good organisational skills and to maintain confidential records.
• Commitment to safeguarding and client wellbeing.
• Willingness to undertake additional training.

Responsibilities

• Support clients through induction, prison assessments and move-on planning.
• Help clients work towards positive outcomes and reintegration into the community.
• Deliver programmes and keywork sessions that support development and behaviour.
• Contribute to risk assessments and risk management plans.
• Monitor compliance and report changes in risk or behaviour.
• Participate in multi‑agency meetings and share relevant information.
• Support daily service operations and client entry/exit procedures.

Skills

Person-centred approach

Strong communication

Boundaries

De-escalation

Organisational skills

Safeguarding

Willingness to train

Weekend flexibility

Job description

Residential Day Support Worker - Poole

Location: Poole

Salary: £27,879 per annum

Hours: 37.5 hours per week

Working Pattern: 3 x 12.5-hour shifts, including some weekend work

Contract: Permanent, full-time

RSR is a public safety & enterprise security recruitment specialist

We assist public safety employers in finding the right talent, and support organisations across the public, private and voluntary sectors when they need to source specialist skills.

About the Role

We are recruiting for a Residential Day Support Worker to join a friendly and dedicated team in Poole. This is a rewarding opportunity to support clients as they work towards positive change, greater independence and successful reintegration into the community.

Key Responsibilities

• Support clients through induction, prison assessments and move-on planning.
• Help clients work towards positive outcomes and successful reintegration into the community.
• Deliver programmes and keywork sessions that support personal development and positive behaviour.
• Contribute to risk assessments and risk management plans.
• Monitor compliance and identify and report changes in risk or behaviour.
• Participate in professional and multi‑agency meetings, sharing relevant information appropriately.
• Support the day-to-day operation of the service, including client entry and exit procedures

About You

We are looking for someone who is compassionate, resilient and genuinely committed to helping people make positive changes.

You will have:

• A person-centred and non-judgemental approach.
• Strong communication and interpersonal skills, with the ability to build respectful professional relationships.
• The confidence to maintain appropriate boundaries while supporting clients.
• The ability to remain calm and resilient when dealing with challenging situations.
• The ability to de-escalate situations and respond appropriately to risk.
• Good organisational skills and the ability to maintain accurate and confidential records.
• A professional approach and commitment to safeguarding and client wellbeing.
• A willingness to undertake additional training relevant to the needs of the service.
• Flexibility to work weekends, public holidays and unsociable hours as part of a rota.

Additional Requirements

• A satisfactory Enhanced DBS with Adult Barred List check is required.
• Candidates must have the right to work in the UK.
• Flexibility to work a 3 x 12.5-hour shift pattern, including some weekends, is essential.

Benefits

• Up to 30 days annual leave after 2 years' service, plus Bank Holidays
• Pension scheme with employer contributions matched up to 8%
• Funded Health Cash Plan and discounts portal
• Life Assurance up to 3 times your salary
• Flexible benefits package, including cycle to work and holiday trading
• Access to a private holiday home in Torquay
• Employee Assistance Programme, including free counselling and legal advice
• Free 24/7 online GP service
• Menopause support
• Enhanced Maternity Pay
• Blue Light Card discounts

The Red Snapper Recruitment Group is an equal opportunities employer