Residential Day Support Worker - Poole, Dorset, United Kingdom

The Langley; West Parley; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Health plan

Life assurance

Flexible benefits

Holiday home

Wellbeing support

Menopause support

Maternity pay

Blue Light Card

Job summary

The Langley in Poole is recruiting a Residential Day Support Worker. This permanent, full-time role offers 37.5 hours weekly across three 12.5-hour shifts, including some weekends.

A competitive salary of £27,879 per year is offered, with a benefits package to support wellbeing and professional development. You will prepare and support clients through induction and planning, promote reintegration and personal development, and safeguard wellbeing and safety through liaison with agencies and

Qualifications

• A compassionate, person-centred approach and a genuine commitment to empowering clients.
• Strong communication skills, with the ability to build professional, respectful relationships.
• Calm and resilient under pressure, able to de-escalate situations and respond appropriately to risk.
• A professional, non-judgemental attitude, always maintaining boundaries and confidentiality.
• Willingness to complete additional training as required by the needs of the service.
• Flexibility to work weekends, public holidays and unsociable hours as part of a rota.

Responsibilities

• Prepare and support clients through induction, prison assessments, and move-on planning to achieve positive outcomes.
• Deliver programmes and key work sessions that promote reintegration and personal development within the premises.
• Manage risk effectively by contributing to risk plans, monitoring compliance, and sharing updates at professional meetings.
• Maintain daily operations including client entry/exit, record-keeping, and adherence to data protection and confidentiality standards.
• Promote positive behaviour and compliance with rules and licence conditions, using pro-social modelling and fair enforcement.
• Safeguard wellbeing and safety through referrals, mandatory testing, medication procedures, emergency response, and liaison with agencies.

Skills

Compassionate approach

Strong communication

Calm under pressure

Professional boundaries

Willingness to training

Weekend flexibility

Job description

Residential Day Support Worker - Poole, Dorset, United Kingdom

2026-09-24T00:00:00

West Parley

Dorset

GB

BH22 8

Any

2026-10-23T10:10:40.25

Empowering People, Changing Lives

Join Us at Langley

Langley is delighted to offer an exciting opportunity for a compassionate and motivated Residential Day Support Worker to join our friendly and dedicated team in Poole. This is a permanent, full-time position working 37.5 hours per week, where you'll play a meaningful role in supporting our clients and contributing to our mission. This will be 3 x 12.5 hour shifts and will include some weekend work. The successful candidate will receive a competitive salary of £27,879, recognising the value and impact of your work.

Rewards Package

• Up to 30 days annual leave (after 2 years' service) plus Bank Holidays
• Pension scheme, matched up to 8%
• Funded Health Cash Plan including discounts portal
• Life Assurance up to 3 times your salary
• Flexible benefits package that can be tailored to meet your individual needs, such as cycle to work scheme and holiday trading
• Access to private holiday home getaway in Torquay
• Wellbeing Support including our Employee Assistance Programme with free counselling and legal advice, and a free online GP service available 24/7
• Menopause support
• Enhanced Maternity Pay
• Access to Blue Light Card discounts

About the Role

Prepare and support clients through induction, prison assessments, and move-on planning to achieve positive outcomes. Deliver programmes and key work sessions that promote reintegration and personal development within the premises. Manage risk effectively by contributing to risk plans, monitoring compliance, and sharing updates at professional meetings. Maintain daily operations including client entry/exit, record-keeping, and adherence to data protection and confidentiality standards. Promote positive behaviour and compliance with rules and licence conditions, using pro-social modelling and fair enforcement. Safeguard wellbeing and safety through referrals, mandatory testing, medication procedures, emergency response, and liaison with agencies.

About You

• A compassionate, person-centred approach and a genuine commitment to empowering clients.
• Strong communication skills, with the ability to build professional, respectful relationships.
• Calm and resilient under pressure, able to de-escalate situations and respond appropriately to risk.
• A professional, non-judgemental attitude, always maintaining boundaries and confidentiality.
• Willingness to complete additional training as required by the needs of the service.
• Flexibility to work weekends, public holidays and unsociable hours as part of a rota.

A satisfactory Enhanced DBS with adult barred list check is required for this role, and job offers will be subject to the Trust receiving satisfactory evidence of the successful applicant's right to work in the UK.

This role is eligible for consideration under the Employee Referral Scheme. For further information around the referring principles and scope, please consult the Employee Referral Scheme Guide.