Residential Administrator (Poplars)

Hollybank Trust; Lower Hopton; On-site; GBP 16,531,000 - 18,047,000; Part time

Job summary

Hollybank Trust is seeking a part-time Residential Administrator for Poplars in Mirfield. The role involves providing comprehensive administrative support, handling reception duties, maintaining records, and supporting regulatory compliance for adults with complex needs.

The position offers 19 hours per week at an hourly rate of £12.81, with duties spanning diaries, documentation, recruitment administration, and support for the management team.

Qualifications

• Experience providing administrative support in busy environments.
• Ability to manage multiple priorities with accuracy and discretion.
• Strong communication and customer service skills.

Responsibilities

• Provide general administrative support including correspondence, reports, databases, and document management.
• Deliver a professional reception service, handling telephone enquiries and welcoming visitors.
• Organise meetings, prepare agendas, take accurate minutes, and follow up on actions.
• Manage diaries, appointments, and training schedules for staff and residents.
• Maintain accurate records, electronic systems, personnel files, and compliance trackers.
• Support financial administration including petty cash, invoices, mileage claims, and reconciliations.
• Assist with recruitment administration, onboarding, induction tracking, and interview documentation.
• Monitor staff training, supervision records, and compliance requirements.
• Process incoming and outgoing mail and ensure documents are filed and stored.
• Support quality standards, safeguarding, confidentiality, and regulatory compliance.

Skills

Organisational skills

Communication skills

Prioritisation

Tools

Microsoft Office

Job description

Hours: Part-time, 19hrs per week.

Shift times: To be discussed at interview

Hourly Rate: £12.81/hr

Home admin

Join Our Team Are you an organised, proactive, and people-focused administrator looking for a rewarding role? We're looking for a Residential Administrator to join our friendly team at Poplars, a specialist residential home supporting adults with learning disabilities, physical disabilities, and complex needs. Working closely with the Registered Manager, you will provide comprehensive administrative and business support, helping to ensure the home operates efficiently and remains compliant with regulatory requirements.

Residential Administrator (Part Time)

Administrator (Poplars)

Location: Mirfield (WF14)

Key Duties

• Provide general administrative support including correspondence, reports, databases, and document management.
• Deliver a professional reception service, handling telephone enquiries and welcoming visitors.
• Organise meetings, prepare agendas, take accurate minutes, and follow up on agreed actions.
• Manage diaries, appointments, and training schedules for staff and residents.
• Maintain accurate records, electronic systems, personnel files, and compliance trackers.
• Support financial administration including petty cash, invoice processing, mileage claims, and reconciliations.
• Assist with recruitment administration, onboarding, induction tracking, and interview documentation.
• Monitor staff training, supervision records, and compliance requirements.
• Process incoming and outgoing mail and ensure documents are correctly filed and stored.
• Work closely with the management team to support quality standards, safeguarding, confidentiality, and regulatory compliance.

Ideal Candidate You will have previous administrative experience, excellent organisational and communication skills, strong Microsoft Office knowledge, and the ability to manage multiple priorities while maintaining accuracy and confidentiality. Experience within a care, health, charity, or regulated environment would be advantageous.

What You'll Gain

• The opportunity to work within a highly respected specialist service.
• Ongoing training and development.
• A supportive management team.
• The chance to be part of a service where people truly come first.
• The satisfaction of knowing your work has a lasting impact on people's lives.

Any questions? You can contact Trish (Registered Manger) [e-mail] and Bradley (Deputy Manager) [e-mail] or by phone directly on 01924 978250.

Unfortunately, we are not able to offer sponsorship to work in the UK.

Hollybank Trust is committed to Safeguarding vulnerable people, and our Safer Recruitment process requires all employees to have an Enhanced DBS check and reference checks in line with our Recruitment & Selection policy.

We will pay for your initial DBS check, unless you have a portable DBS, however, if the candidate leaves voluntarily within the first 12 months, £58.90 will be deducted from your final salary payment.