PART-TIME ADMINISTRATOR

Support at Home; Widnes; On-site; GBP 11,000 - 15,000; Part time

Job summary

Support at Home Ltd is seeking a part-time Administrator to support the day-to-day operation of the home care service in Widnes. 25 hours per week, Monday to Friday, 12 noon–5pm.

You will provide administrative support to managers, maintain workforce, training, compliance and service-user records with accuracy. The role requires prior administrative experience in health or regulated settings, strong organisation, confidentiality and professional communication.

Responsibilities

• Identifying suitable funding opportunities for staff training and development.
• Preparing, submitting and managing training-funding applications.
• Monitoring deadlines, outcomes, supporting evidence, claims and payments.
• Keeping ASC-WDS and Skills for Care workforce information accurate and up to date.
• Maintaining the employee training matrix and monitoring renewal dates.
• Downloading, checking, printing, distributing and filing training certificates.
• Updating Nourish checklists, audit workbooks and PASS information-governance records.
• Processing three-yearly DBS applications.
• Supporting onboarding and maintaining staff and service-user records.
• Posting service-user invoices and recording payments.
• Assisting with invoices and receipts in QuickBooks.
• Managing correspondence, office supplies and company mobile-phone records.

Job description

Support at Home Ltd is a trusted, family-owned domiciliary care provider delivering high-quality, person-centred care across Halton, Warrington, Liverpool and the surrounding areas. Established in 2011, we are committed to helping people remain independent, safe and comfortable in their own homes while maintaining dignity, choice and control over their daily lives.

Our experienced team provides a comprehensive range of services, including personal care, medication support, companionship, dementia care, complex care, palliative and end-of-life care, overnight support, respite care, live-in care, and assistance with daily living. Every care package is tailored to the individual's needs and regularly reviewed to ensure the highest standards of care.

We are regulated by the Care Quality Commission (CQC) and are proud to be rated Good , reflecting our commitment to safe, effective, caring, responsive and well-led services. Our dedicated management team works closely with clients, families, healthcare professionals and local authorities to deliver reliable, compassionate care that makes a genuine difference.

At Support at Home Ltd, we believe exceptional care starts with exceptional people. We invest heavily in recruiting, training and supporting our care professionals, ensuring they have the skills, knowledge and compassion needed to provide outstanding care.

Our mission is simple: to enable people to live independently in the place they call home, with the support they need and the respect they deserve.

Job Description

PART-TIME ADMINISTRATOR

Location: Turnstone Business Park, Widnes, WA8 0WN

Hours: 25 hours per week

Working pattern: Monday to Friday, 12 midday to 5pm

ABOUT THE ROLE

Support at Home is looking for an organised, dependable and detail-focused Administrator to join our team.

This is a varied role supporting the day-to-day operation of our person-centred home care service. You will provide administrative support to managers and colleagues while maintaining accurate workforce, training, compliance, finance and service-user records.

KEY RESPONSIBILITIES

• Identifying suitable funding opportunities for staff training and development.
  
• Preparing, submitting and managing training-funding applications.
  
• Monitoring application deadlines, outcomes, supporting evidence, claims and payments.
  
• Keeping ASC-WDS and Skills for Care workforce information accurate and up to date.
  
• Maintaining the employee training matrix and monitoring training renewal dates.
  
• Downloading, checking, printing, distributing and filing training certificates.
  
• Updating Nourish checklists, audit workbooks and PASS information-governance records.
  
• Processing three-yearly DBS applications.
  
• Supporting employee onboarding and maintaining staff and service-user records.
  
• Posting service-user invoices and recording payments.
  
• Assisting with invoices and receipts in QuickBooks.
  
• Managing correspondence, office supplies and company mobile-phone records.
  

Requirements

ABOUT YOU

We are looking for someone who:

• Has previous administrative experience, ideally in health, social care or another regulated environment.
  
• Is organised and able to manage several priorities and deadlines.
  
• Has excellent attention to detail.
  
• Communicates professionally and confidently.
  
• Understands the importance of confidentiality and accurate record-keeping.
  
• Can work independently while supporting managers and colleagues.
  

Experience using QuickBooks or similar finance software would be desirable. A relevant administration qualification would also be a advantage.

ABOUT SUPPORT AT HOME

Support at Home is a family-run home care provider supporting people across Liverpool, Warrington, Halton and Runcorn. Since 2011, we have helped people of all ages live safely, independently and with dignity in their own homes.

Our team provides flexible care ranging from short-term rehabilitation to complex and long-term support.

RECRUITMENT TIMETABLE

First interviews: Weeks commencing 28 September and 5 October 2026

Second interviews: Week commencing 12 October 2026

Support at Home is committed to safeguarding, equality and inclusion. Appointment will be subject to the organisation’s recruitment and compliance checks.