Residential Administrator

Falmouth Fairfax; Greater London; On-site; GBP 35,000 - 40,000; Full time

Job summary

Falmouth Fairfax in Central London is seeking a Residential Administrator / Receptionist to support the Residential team across lettings administration, reception and property administration.

You will arrange applicant referencing, set up tenancies, greet visitors, prepare meeting rooms, manage utility invoices, coordinate inspections, and provide general admin support. A long-term, well-organised candidate with strong Microsoft 365 skills is preferred.

Qualifications

• A highly organised, professional and personable individual seeking a long-term role.
• Previous experience in a busy administrative, receptionist or property-related role is strongly preferred.
• Strong Microsoft 365 skills.

Responsibilities

• Support lettings process from accepted offers to tenancy set-up, including references and tenancy agreements.
• Act as professional front of house for visitors and callers, prep meeting rooms, assist contractors.
• Process utility invoices, schedule support for the Residential Property Team, submit meter readings, coordinate compliance inspections (Gas Safety Certificates, EPCs, EICRs).

Skills

Microsoft 365

Job description

The Company and The Role

Our client is a private property Investment Company with a large, directly managed mixed-use portfolio in Central London. To enable an internal promotion, the Residential team are seeking a Residential Administrator / Receptionist to support the team in a role spanning three key areas:

Lettings Administration

• Supporting the residential lettings process from accepted offers through to tenancy set-up including arranging applicant referencing, tenant checks, populating tenancy agreements, setting up new tenancies on the database and assisting with ad hoc day-to-day responsibilities within the Residential Team.

Reception

• Acting as a professional and welcoming first point of contact for all visitors and callers, preparing meeting rooms, assisting contractors with key collection and assisting with ad hoc day-to-day office and reception responsibilities.

Residential Administration

• Processing utility invoices, providing scheduling support for the Residential Property Team, submitting meter readings, coordinating compliance-related inspections (e.g. Gas Safety Certificates, EPCs, EICRs), arranging access to residential properties for inspections and compliance checks and providing general administrative support to the Residential Team.

Candidate profile

• A highly organised, professional and personable individual seeking a long-term role.

• Previous experience in a busy administrative, receptionist or property-related role is strongly preferred. An administrative role in residential lettings would be ideal.

• Strong Microsoft 365 skills

Remuneration

The salary level for this position is dependant on prior experience but is likely to be c. £35,000 - £40,000 basic salary plus benefits and a discretionary annual bonus.