Residential Accommodation Services Manager

Wiltshire College & University Centre; Chippenham; In loco; GBP 42.000 - 56.000; Tempo pieno

Vantaggi offerti da questo lavoro

30 days annual leave

8 bank holidays

Electric Vehicle Scheme

Employee Assistance Programme

Free on-site gym

Cycle-to-Work Scheme

Professional development

Staff discounts on local attractions

Descrizione del lavoro

Wiltshire College & University Centre – Lackham Campus seeks a Residential Accommodation Services Manager to lead the residential provision, creating a welcoming home-from-home for students. You’ll shape welfare, safeguarding and a high-quality experience.

You’ll manage the team, oversee day-to-day operations, ensure health, safety and regulatory compliance, and collaborate with staff across the college to support student independence and development.

Competenze

• Experience managing residential accommodation or student services.
• Proven ability to lead, motivate and develop a team.
• Strong safeguarding knowledge for under-18s and welfare.

Mansioni

• Lead and inspire the residential team to deliver a professional, student-focused service.
• Oversee day-to-day management of residential accommodation and quality standards.
• Create an inclusive community where students feel safe and supported.
• Ensure safeguarding and Care Standards compliance for under-18s.
• Manage student welfare, pastoral care and risk management.
• Oversee admissions, room allocations, and on-site health and safety.

Conoscenze

Team leadership

Student services experience

Safeguarding knowledge

Communication skills

Budget and staffing management

Descrizione del lavoro

Residential Accommodation Services Manager

Wiltshire College & University Centre – Lackham Campus

Be part of something special. Create a place where students feel at home, build confidence and thrive.

Wiltshire College & University Centre is looking for an enthusiastic, experienced and student-focused Residential Accommodation Services Manager to lead our residential provision at Lackham Campus.

This is an excellent opportunity to take the lead in creating an outstanding residential experience for students, ensuring that those living away from home feel safe, supported, included and part of a vibrant college community. You'll be at the heart of campus life, making a real difference to students' wellbeing, independence, personal development and success.

Set within 500 acres of beautiful Wiltshire countryside, Lackham Campus offers a truly unique learning environment. With a commercial farm, Agri-Tech Centre, Animal Centre, engineering workshops and dedicated horticulture areas, our campus is a thriving, practical and industry-focused environment where learners work with real-world land-based systems and emerging technologies.

As Residential Accommodation Services Manager, you'll have the opportunity to shape the residential experience, lead a dedicated team and work alongside colleagues across the college to create a safe, welcoming and supportive home-from-home environment. You'll also play a vital role in ensuring our provision for under-18s meets the relevant Care Standards and the highest expectations of safeguarding and student welfare.

What We Offer

Contract Type: Permanent, Full-Time 37 hours per week, 52 weeks per year

• 30 days paid annual leave plus 8 days paid bank holidays
• College closure and wellbeing days, including a 2-week paid Christmas closure
• Electric Vehicle Scheme
• Employee Assistance Programme
• Free On-Site Gyms
• Lifestyle Discounts
• Cycle-to-Work Scheme
• Professional Development and career progression
• Additional staff benefits including discounted meals, hair and beauty services and exclusive offers on local attractions

A fantastic opportunity to combine leadership, student wellbeing and operational management in a unique college environment where no two days are the same.

What You'll Do

• Lead and inspire the residential team, creating a positive, professional and student-focused service.
• Oversee the day-to-day management of residential accommodation, ensuring high standards across all aspects of provision.
• Create a welcoming and inclusive residential community where students feel safe, valued and supported.
• Understand and ensure residential services for under-18s meet the relevant Care Standards, maintaining appropriate policies, procedures and quality assurance arrangements.
• Take responsibility for student welfare, safeguarding and pastoral care, ensuring concerns are identified and managed effectively.
• Develop opportunities for residential activities and enrichment that encourage friendships, independence and personal development.
• Work closely with curriculum, safeguarding and student support teams to provide joined-up support.
• Build positive relationships with parents, carers, external agencies and other partners.
• Oversee residential admissions, room allocations, arrivals and departures.
• Ensure accommodation meets required standards for health and safety, security, cleanliness and maintenance.
• Manage staffing, budgets and resources effectively, ensuring an efficient and high-quality service.
• Maintain accurate records and ensure compliance with college policies and regulatory requirements.
• Lead, motivate and develop the residential team, driving high standards and continuous improvement.

What You'll Bring

• Experience managing residential accommodation, student services, pastoral support or a similar service.
• Proven experience of leading, motivating and developing a team.
• A strong understanding of safeguarding, student welfare and pastoral care, particularly for under-18s.
• Knowledge of the Care Standards and regulatory requirements relating to residential provision for young people.
• Experience of health and safety, risk management and maintaining safe environments.
• The confidence to manage challenging situations, make sound decisions and resolve issues effectively.
• Excellent communication and relationship-building skills.
• Strong organisational skills and the ability to manage competing priorities.
• Experience managing budgets, staffing and operational resources.
• A positive, proactive and solutions-focused approach.
• A genuine passion for supporting young people to develop independence, confidence and life skills.
• The ability to inspire a team and create a culture where high standards, care and accountability go hand in hand.

Why Choose This Path?

This is more than an accommodation management role. It's an opportunity to shape an important part of student life and make a lasting difference to young people.

Join us and enjoy the opportunity to:

• Lead and develop a residential service that plays a vital role in the student experience.
• Make a meaningful difference to young people's confidence, independence and wellbeing.
• Build a positive residential community where students feel they belong.
• Influence the quality, development and future direction of residential provision.
• Make a visible difference every day, knowing that the environment you create helps students succeed.

Make a Move That Truly Matters

If you're a passionate residential or student support professional with the leadership skills, energy and enthusiasm to make a difference, we'd love to hear from you.

This is your opportunity to bring people together, inspire a team and create a residential experience that students will remember for all the right reasons.

Help us make Lackham more than a place to study. Make it a place where students feel at home, discover their potential and thrive.

Closing Date: 19/11/26