Residential Accommodation Services Manager

Wiltshire College & University Centre; Lacock; In loco; GBP 33.000 - 41.000; Tempo pieno

Vantaggi offerti da questo lavoro

Local Government Pension Scheme

30 days paid annual leave plus 8 days,

Bank holidays

Christmas closure and wellbeing days

Electric Vehicle Scheme

Employee Assistance Programme

Free On-Site Gyms

Lifestyle Discounts

Cycle-to-Work Scheme

Professional Development and career

Discounted meals, hair and beauty and

exclusive offers on local attractions

Descrizione del lavoro

Wiltshire College & University Centre is recruiting a Residential Accommodation Services Manager at Lackham. You will lead a student-facing residential team, ensuring high standards of care, safety and inclusivity across all accommodation provision.

You will oversee admissions, welfare, safeguarding and compliance with Care Standards, while developing opportunities for enrichment and a welcoming residential community for students of all ages.

Competenze

• Experience managing residential accommodation, student services or a similar service.
• Proven experience in leading, motivating and developing a team.
• Strong safeguarding knowledge, particularly for under-18s.
• Knowledge of Care Standards and regulatory requirements for residential provision.
• Experience with health and safety and risk management.
• Excellent communication and relationship-building skills.
• Strong organisational skills and ability to manage competing priorities.
• Experience managing budgets, staffing and operational resources.
• Positive, proactive and solutions-focused approach.
• Genuine passion for supporting young people to develop independence and life skills.
• Ability to inspire a team and foster a culture of high standards and accountability.

Mansioni

• Lead and inspire the residential team, creating a positive, professional and student-focused service.
• Oversee day-to-day management of residential accommodation, ensuring high standards across all provision.
• Create a welcoming and inclusive residential community where students feel safe, valued and supported.
• Ensure residential services for under-18s meet Care Standards, with appropriate policies and QA arrangements.
• Take responsibility for student welfare, safeguarding and pastoral care.
• Develop opportunities for residential activities and enrichment that encourage friendships, independence and personal development.
• Work with curriculum, safeguarding and student support teams to provide joined-up support.
• Build relationships with parents, carers, external agencies and partners.
• Oversee admissions, room allocations, arrivals and departures.
• Ensure accommodation meets health and safety and maintenance standards.
• Manage staffing, budgets and resources for an efficient, high-quality service.
• Maintain records and ensure policy/regulatory compliance.
• Lead, motivate and develop the residential team to drive high standards.

Conoscenze

Residential management

Team leadership

Safeguarding knowledge

Health and safety

Budget management

Communication

Organisational skills

Budgeting

Passion for development

Life skills support

Descrizione del lavoro

Residential Accommodation Services Manager

Location: Lackham

Salary: £36,955 per year

What We Offer

Salary: £36,955 per year

Contract Type: Permanent, Full-Time 37 hours per week, 52 weeks per year

Outstanding Benefits

• Local Government Pension Scheme
• 30 days paid annual leave plus 8 days paid bank holidays
• College closure and wellbeing days, including a 2-week paid Christmas closure
• Electric Vehicle Scheme
• Employee Assistance Programme
• Free On-Site Gyms
• Lifestyle Discounts
• Cycle-to-Work Scheme
• Professional Development and career progression
• Additional staff benefits including discounted meals, hair and beauty services and exclusive offers on local attractions

What You'll Do

• Lead and inspire the residential team, creating a positive, professional and student-focused service.
• Oversee the day-to-day management of residential accommodation, ensuring high standards across all aspects of provision.
• Create a welcoming and inclusive residential community where students feel safe, valued and supported.
• Understand and ensure residential services for under-18s meet the relevant Care Standards, maintaining appropriate policies, procedures and quality assurance arrangements.
• Take responsibility for student welfare, safeguarding and pastoral care, ensuring concerns are identified and managed effectively.
• Develop opportunities for residential activities and enrichment that encourage friendships, independence and personal development.
• Work closely with curriculum, safeguarding and student support teams to provide joined-up support.
• Build positive relationships with parents, carers, external agencies and other partners.
• Oversee residential admissions, room allocations, arrivals and departures.
• Ensure accommodation meets required standards for health and safety, security, cleanliness and maintenance.
• Manage staffing, budgets and resources effectively, ensuring an efficient and high-quality service.
• Maintain accurate records and ensure compliance with college policies and regulatory requirements.
• Lead, motivate and develop the residential team, driving high standards and continuous improvement.

What You’ll Bring

• Experience managing residential accommodation, student services, pastoral support or a similar service.
• Proven experience of leading, motivating and developing a team.
• A strong understanding of safeguarding, student welfare and pastoral care, particularly for under-18s.
• Knowledge of the Care Standards and regulatory requirements relating to residential provision for young people.
• Experience of health and safety, risk management and maintaining safe environments.
• The confidence to manage challenging situations, make sound decisions and resolve issues effectively.
• Excellent communication and relationship-building skills.
• Strong organisational skills and the ability to manage competing priorities.
• Experience managing budgets, staffing and operational resources.
• A positive, proactive and solutions-focused approach.
• A genuine passion for supporting young people to develop independence, confidence and life skills.
• The ability to inspire a team and create a culture where high standards, care and accountability go hand in hand.

Why Choose This Path?

This is more than an accommodation management role. It's an opportunity to shape an important part of student life and make a lasting difference to young people.

Join us and enjoy the opportunity to:

• Lead and develop a residential service that plays a vital role in the student experience.
• Make a meaningful difference to young people's confidence, independence and wellbeing.
• Build a positive residential community where students feel they belong.
• Work alongside passionate colleagues in a unique 500‑acre specialist campus environment.
• Influence the quality, development and future direction of residential provision.
• Make a visible difference every day, knowing that the environment you create helps students succeed.

Closing Date: 19/11/26

Closing date: 19th November 2026

Shortlist date: 20th November 2026

Interview date: TBC

Safer Recruitment

Wiltshire College & University Centre follows Safer Recruitment Guidance outlined by the Department for Education in ‘Keeping Children Safe in Education’. This involves conducting enhanced DBS checks, including checks against the children’s barred list, and other employment verifications, including an online presence review for shortlisted candidates.

We embrace diversity, recognising the valuable perspectives, ideas, knowledge, and cultures individuals from different backgrounds bring. Committed to safeguarding, we expect all staff and volunteers to share this commitment.

As a Disability Confident Employer, we pledge to interview all disabled applicants who meet the essential criteria for a job vacancy and assess them based on their abilities.