Resident Liaison & Project Administrator

Wates; Birmingham; À distance; GBP 26 000 - 32 000; Plein temps

Résumé du poste

Wates Property Services is recruiting a Project Administrator to support a high-profile planned maintenance contract in social housing. Based on-site with an office in North Birmingham, you’ll work with residents, site teams and subcontractors to ensure smooth delivery and excellent customer service.

Strong IT skills and experience in a project environment are essential. You will handle project documentation, scheduling, reporting and administrative tasks across operational and commercial teams,

Qualifications

• Experience supporting busy project teams in an office or project environment.
• Strong organisational skills with ability to manage multiple priorities.
• Excellent communication and customer service skills.
• Strong IT skills, including Microsoft Office applications (Excel, Word, Outlook).
• Ability to work collaboratively with operational teams, residents and client stakeholders.

Responsabilités

• Manage project documentation, keep records accurate and compliant.
• Raise purchase orders, process invoices and support financial admin tasks.
• Coordinate appointments, meetings and project schedules for operational teams.
• Update internal systems with progress, variations and completion information.
• Produce reports, meeting minutes and performance data for internal/client review.
• Support resident liaison activities and assist with customer enquiries.

Connaissances

Administrative experience

Organisational skills

Communication skills

IT skills: MS Office

Outils

Excel

Word

Outlook

Description du poste

Wates Property Services is recruiting a Project Administrator to support a high-profile planned maintenance contract in social housing. Based on-site with an office in North Birmingham, you’ll work with residents, site teams and subcontractors to ensure smooth delivery and excellent customer service.

Strong IT skills and experience in a project environment are essential. You will handle project documentation, scheduling, reporting and administrative tasks across operational and commercial teams,