Resident Liaison — High-Rise Recladding Projects

LLC Recruitment; Greater London; On-site; GBP 28,000 - 40,000; Full time

Job summary

LLC Recruitment is seeking a Resident Liaison Officer for a £30m recladding project in London. You will be the main contact for residents, provide progress updates and handle queries, coordinating access with site management.

The role requires proven RLO experience on recladding/remedial schemes and excellent customer service and communication skills. You will work closely with the project team to maintain accurate resident records and ensure safety in access arrangements, contributing to a

Qualifications

• Experience as a Resident Liaison Officer on recladding or remedial projects is essential.
• Strong customer service and communication skills are required.
• Ability to manage resident expectations and keep stakeholders informed.

Responsibilities

• Be the first point of contact for residents, updating them on progress and resolving queries and complaints.
• Collaborate with project and site management, maintain records of resident interactions and coordinate access safely.

Skills

Customer service

Communication skills

Resident liaison

Stakeholder management

Job description

LLC Recruitment is seeking a Resident Liaison Officer for a £30m recladding project in London. You will be the main contact for residents, provide progress updates and handle queries, coordinating access with site management.

The role requires proven RLO experience on recladding/remedial schemes and excellent customer service and communication skills. You will work closely with the project team to maintain accurate resident records and ensure safety in access arrangements, contributing to a