Resident Experience & Operations General Manager

Urbanbubble Ltd; London Borough of Wandsworth; Vor Ort; GBP 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Birthday day off

Company pension scheme & medical Cover

Refer a friend scheme

Paid volunteering day & social events

Enhanced sick pay & family leave

Life events for big milestones with ub

Cycle to work scheme

Study support

Long service awards

Employee assistance & counselling

Zusammenfassung

Urbanbubble Ltd is seeking a General Manager to lead our flagship development, overseeing operations, lettings, resident satisfaction, and team leadership.

You’ll drive daily operations, set budgets, manage health and safety, and deliver strong customer service while building a high-performing team in a vibrant community.

With a passion for people, you’ll engage residents, report on KPIs, and shape the guest experience in line with our values of care and energy.

Qualifikationen

• Comparable property management experience (residential or hospitality).
• Strong budgets management experience.
• Excellent people management skills with large teams.
• High energy, drive and enthusiasm.

Aufgaben

• Lead all aspects of operational and financial management of the development.
• Ensure smooth day-to-day running of the building and resident services.
• Create and manage budgets to ensure efficiency and value.
• Inspire and motivate a high-performing team with clear goals and continuous improvement.
• Deliver an exceptional resident experience through high-quality customer service.

Kenntnisse

Leadership

Budgeting

Customer service

Health & Safety

Team management

Communication

Jobbeschreibung

Urbanbubble Ltd is seeking a General Manager to lead our flagship development, overseeing operations, lettings, resident satisfaction, and team leadership.

You’ll drive daily operations, set budgets, manage health and safety, and deliver strong customer service while building a high-performing team in a vibrant community.

With a passion for people, you’ll engage residents, report on KPIs, and shape the guest experience in line with our values of care and energy.